What are the responsibilities and job description for the Server Assistant position at 1892 East Restaurant & Tavern?
We are seeking a friendly, outgoing, and professional host/hostess to join our team. As a host/hostess, you will play a crucial role in creating a positive and welcoming first impression for our guests. Your exceptional customer service and organizational skills will ensure that our patrons have an enjoyable dining experience from the moment they walk through the door.
Reponsibilities:
1) Welcome and Seat Guests: Greet guests warmly upon arrival, manage reservations efficiently, and seat guests promptly while considering their preferences and the flow of the dining area.
2) Provide Exceptional Customer Service: Engage with guests in a friendly and welcoming manner, offer accurate information about the restaurant and menu, and address any inquiries or concerns to ensure a positive dining experience.
3) Maintain a Welcoming Environment: Ensure the reception area, waiting area, and restrooms are clean and organized, and contribute to a visually appealing ambiance in the dining area.
4) Coordinate with Restaurant Staff: Communicate effectively with the restaurant team to ensure smooth service and address guest needs, as well as collaborate with servers and management to resolve any issues or complaints.
5) Support Restaurant Operations: Assist in managing waitlists during busy periods, promote restaurant events and special offers, and participate in training sessions to stay updated on menu changes and service standards.
Previous experience as a hostess, receptionist, or in a customer-facing role is preferred but not required. Pay rate starts at $10 per hour with additional tip out. With tip out, pay averages between $15-$16 per hour.
Please apply through really or in person.
Job Type: Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $12 - $16