What are the responsibilities and job description for the Customer Service Representative (csr) position at 1905 Media House?
We are seeking a Customer Service Representative (csr) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Starting Pay is $30/hr
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- No experience in customer service, sales, or other related fields needed, we will train you!
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Salary : $30 - $45