General Manager

General Manager – 1917 on Lake Wissota

Location: Chippewa Falls, WI
Job Type: Full-Time

1917 on Lake Wissota, Lake Wissota’s newest upscale/casual restaurant and bar, is seeking an experienced and motivated General Manager to lead our team. This is a unique opportunity to be part of an exciting new dining destination while ensuring top-tier hospitality, operational excellence, and team development.

Key Responsibilities:

Operational Planning

*All reports and projects are completed on time.

*Demonstrates a thorough understanding of cash handling and office procedures.

*Manager is computer literate and able to operate POS and BOH systems.

*Effectively uses time management to attain goals.

*Ensures all fundamental procedures are in place and followed daily.

*Plans for staff changes in seasonal volume.

Products & Services

*Ensures prompt and excellent service for all guests. All 1917’s service points are

executed.

*Ensures sanitation and food safety procedures are followed at all times. No major or repeat

health department violations in the restaurant.

*Ensures compliance with government and company regulations and requirements.

*Ensures restaurant is secure from fire, theft, pests, robbery, and other dangers.

*Executes property security procedures.

*Executes a thorough line check and opening systems daily. Pm line check and closing

routine/systems.

*Ensures dining and bar area is clean at all times with a system in place to maintain it.

*Ensures all equipment in dining and bar areas working properly and communicates to the

proper people to maintain it.

*Demonstrates strong knowledge of food and liquor products.

*Demonstrates a working knowledge of all vendors and the products or services they

represent.

*Maintains adequate inventory to prevent shortages, without excess inventory on hand

(correct par levels).

*Places orders in a timely manner, according to fundamental procedures.

*Completes inventories and updates monthly sheets.

*Responsible for ensuring menus are clean and accurate.

*Ensures liquor, wine and beer list pricing is accurate and updated in the POS.

*Ensures ongoing training of all products.

Team Development & Leadership

*Ensures that Certified Trainers are in place for each position and all training is conducted

according to specifications.

*Holds crew and management team accountable by monitoring performance relative to goals

(expectations) provides feedback and rewards.

*Leads effective pre shift meetings each day.

*Ensures staffing meets the area manpower plan with a plan to maintain it

*Ensures crew uniforms and appearance meet 1917’s standards.

*Ensures staffing meets the restaurant manpower plan with a plan to maintain it.

*All restaurant crewmembers receive a written evaluation at least once every six months.

*All required paperwork and orientation is complete before a new crew member works their first shift.

Sales & Guest Experience

*Ensures sales plan (including training workshops) is in effect and sales goals are met.

*Fulfills all company quarterly/yearly initiatives i.e.: concierge program, wine lists, etc.

*Visit guest tables 100% during each shift. Demonstrates the NORM factor with all

guests.

Culture & Leadership

*Displays a positive attitude and is a positive influence on the crew’s morale

*Demonstrates a professional image through personal and verbal presentation.

*Demonstrates teamwork in all aspects of their position.

*Leads by example in adhering to all legal compliance and corporate policies in an ethical

manner.

Financial Management

*Sales meet or exceeds budget.

*Ensures labor meets budget.

*Ensures supply cost meets budget.

*Ensures comps are at or below budget.

*Ensures accurate inventory in AOR.

Qualifications:

• Proven experience in restaurant management, preferably in an upscale/casual setting.
• Strong leadership, problem-solving, and communication skills.
• Hands-on approach with a focus on guest experience and operational excellence.
• Ability to manage budgets, financials, and cost controls effectively.
• Experience with training and team development.

Why Join Us?

1917 on Lake Wissota offers an exciting opportunity to lead a premier lakeside restaurant while working with a passionate team in a beautiful setting. If you’re a hospitality-driven leader ready to take on a new challenge, we want to hear from you! Apply today at 1917lakewissota.com

Job Type: Full-time

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Work Location: In person