What are the responsibilities and job description for the Server position at 1928 public house?
Company Overview
At 1928 Public House, we're dedicated to crafting an unforgettable dining experience. Our modern bar and restaurant seamlessly blends classic charm with contemporary flair, creating a welcoming atmosphere for guests to unwind and indulge in exceptional cuisine.
Role Summary
This full-time Server position is located at our Middleburg Heights, OH location. As a key member of our team, you'll be responsible for delivering top-notch customer service, taking orders, serving food and beverages, and ensuring a memorable experience for every guest.
Key Responsibilities
- Customer Service Expertise: Provide exceptional service, respond promptly to guest inquiries, and resolve any concerns in a timely manner.
- Food and Beverage Knowledge: Familiarize yourself with our menu offerings, including signature dishes and specialty cocktails, to make informed recommendations and answer questions.
- Cash Handling: Accurately process transactions, handle cash, credit card payments, and operate a point-of-sale system with ease.
- Team Collaboration: Work closely with colleagues to maintain a seamless service experience, share knowledge, and support one another during peak periods.
- Scheduling Flexibility: Adapt to varying schedules, including evenings, weekends, and holidays, to ensure consistent coverage and meet the demands of our busy restaurant.
Ideal Candidate Traits
- Positive Attitude: Exude a warm, welcoming smile and genuine enthusiasm for providing exceptional service.
- Communication Skills: Effectively listen, communicate, and respond to guests' needs in a clear, respectful manner.
- Problem-Solving: Think critically and creatively to resolve issues efficiently, minimizing disruptions to our service.
- Adaptability: Remain flexible and composed in fast-paced environments, adjusting to changing situations and priorities as needed.
What We Offer
- A dynamic work environment that fosters growth and development.
- Ongoing training and support to enhance your skills and confidence.
- A competitive compensation package and opportunities for advancement.
- A fun, inclusive team culture that values diversity and teamwork.
