What are the responsibilities and job description for the Customer Service Specialist - Dining position at 1930's Group, LLC?
Overview
We are seeking a dedicated and enthusiastic Host/Server to join our dynamic team in a fast-paced dining environment. The ideal candidate will possess a passion for hospitality and customer service, ensuring that every guest has an exceptional dining experience. This role requires a blend of interpersonal skills, attention to detail, and the ability to work collaboratively with other team members.
Duties
- Greet and welcome guests as they arrive, ensuring they feel valued and comfortable.
- Manage guest seating arrangements efficiently to optimize flow and service.
- Take food and drink orders accurately using the POS system.
- Provide knowledgeable recommendations on menu items and daily specials.
- Collaborate with kitchen staff to ensure timely food delivery and presentation.
- Handle cash register operations, including processing payments and managing transactions.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Address guest inquiries or concerns promptly and professionally to enhance their experience.
- Assist in training new staff members on service standards and procedures.
Experience
- Previous experience in a fine dining or food service environment is preferred but not required.
- Strong customer service skills with the ability to create a welcoming atmosphere for guests.
- Basic math skills for handling transactions and understanding retail math concepts.
- Familiarity with cash register operations and POS systems is advantageous.
- Ability to collaborate effectively with team members in a fast-paced setting.
- A genuine desire to help others and provide outstanding hospitality.
Join us in delivering exceptional dining experiences where your contributions will be recognized and valued!
Job Type: Part-time
Expected hours: 15 – 32 per week
Benefits:
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Perryville, MO 63775 (Required)
Ability to Relocate:
- Perryville, MO 63775: Relocate before starting work (Preferred)
Work Location: In person