What are the responsibilities and job description for the Client Executive position at 1Path Managed Services?
Job Description
Job Description
Our company foundation is built on Integrity , Excellence , Accountability and Teamwork . These four core values support our vision and shape our culture. We use these values to determine success within every facet of our business. At 1Path, we want our employees to have a fulfilling career. We continue to show our commitment to this by offering competitive benefits, compensation, and development opportunities.
About 1Path
1Path is a true end-to-end IT provider. As a trusted IT provider for over 15 years, 1Path is the single source for comprehensive technology support for our clients : from the design / build stage through 24x7 monitoring and account management. We provide a variety of services from Outsourced Managed Services, Cyber Security, Cloud Solutions, Workplace Technologies, to Project Management.
Our company foundation is built on Integrity, Excellence, Accountability and Teamwork. These four core values support our vision and shape our culture. We live by them every day, measure our success, and continually grow. At 1Path we want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. If you want to be an integral part of a rapidly growing, cutting-edge technology company with huge growth potential, 1Path is the one choice for you.
About the Role
We are seeking an energetic and enthusiastic Client Executive to join our team! The Client Executive is the expert in 1Path contracts and services. In this role, the successful Client Executive will work closely with their Technical Account Manager and Service Delivery Manager to manage a book of business and delight our clients. A Client Executive at 1Path is passionate about solving challenging problems, has a thirst for building strong relationships with clients, and thrives driving long-term technology strategy to clients.
Job Description
- Manage and grow a book of business up to $1M of reoccurring revenue for contracted services while exceeding revenue targets for this book of business.
- Identify key challenges within the client's business and provide projects to solve these challenges resulting in 1.4x multiple on the contracted MRR.
- Communicate regularly with 1Path clients via email, telephone, and in-person to ensure key needs are met.
- Effectively manage complex negotiations to drive the best mutual outcome for 1Path and our clients.
- Bring thoughtful information about the marketplace to 1Path's leadership so that we may rapidly advance our go-to-market strategy.
- Facilitate quarterly Client Business Reviews to drive thoughtful solutions to clients. This includes creating a clear roadmap from the defined current state to the client's desired state.
- Maintain ownership of client's core business purpose, needs, and IT budgets to ensure proactive elimination of challenges
- Work with 1Path internal service teams to ID opportunities for solving reoccurring problems within client's technology environment
Soft Skill Requirements
Preferred Qualifications
Please Note : 1Path is currently unable to support visa sponsorship for those living in the United States and working under an H1B visa.
1Path provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, 1Path will provide reasonable accommodations for qualified individuals with disabilities.
