What are the responsibilities and job description for the Systems Administrator l (Remote) position at 1Path Managed Services?
Job Description
Job Description
Our company foundation is built on Integrity , Excellence , Accountability and Teamwork . These four core values support our vision and shape our culture. We use these values to determine success within every facet of our business. At 1Path, we want our employees to have a fulfilling career. We continue to show our commitment to this by offering competitive benefits, compensation, and development opportunities.
About 1Path
1Path is a true end-to-end IT provider. As a trusted IT provider for over 15 years, 1Path is the single source for comprehensive technology support for our clients : from the design / build stage through 24x7 monitoring and account management. We provide a variety of services from Outsourced Managed Services, Cyber Security, Cloud Solutions, Workplace Technologies, to Project Management.
Our company foundation is built on Integrity, Excellence, Accountability and Teamwork. These four core values support our vision and shape our culture. We live by them every day, measure our success, and continually grow. At 1Path we want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. If you want to be an integral part of a rapidly growing, cutting-edge technology company with huge growth potential, 1Path is the one choice for you.
About the Role
We are currently looking for a Systems Administrator I. The System Administrator I that provides end user desktop and server support via phone, email, and in person. The System Administrator is responsible for effective provisioning, installation / configuration, troubleshooting, and maintenance of systems hardware and software and related infrastructure. The System Administrator participates in technical research and development to enable continuing innovation within client infrastructure and ensures the system hardware, operating systems, software systems, and related procedures adhere to each clients' needs. The ideal System Administrator I will have a passion for and drive to keep up with the latest technology trends, a hunger for learning, and understands the core principles of good customer service.
Role & Responsibilities :
- Demonstrates professionalism over the phone and & person; consistently high customer satisfaction; practices binary exclusion; consistently follows departmental & company processes; follows documentation processes in Atlas & IT Glue.
- Desktop Troubleshooting, software management, and desktop printer management.
- AD Administration, including user account management, password resets, assigning users to groups.
- Virtual Desktop Management
- Administration of Microsoft Portals & Troubleshooting. Including License Management & Account Management
- Knowledge of Day-to-Day Security Best Practices [i.e., Password sharing, 2FA, anit spam, endpoint security]
- Demonstrates Understanding of Group Policy.
- Circuit Troubleshooting & ISP Engagement; Comfortable with RMA Initiation; Demonstrates understanding of physical networking.
- Virtual Desktop Management Using Documented Instructions. Can Power cycle VMs in at Least 1 Platform (DaaS, vCloud, vCenter)
- Anti-Virus Use; DUO MFA New User Best Practices; Security Awareness Training
- Run Documented scripts from NCentral's Automation Manager
Soft Skill Requirements
Technical Requirements
Preferred Qualifications
What We Offer
Base salary estimated range between $60,000-$65,000 annually. The final base salary offer will be determined after reviewing relevant factors, including but not limited to skill sets and relevant experience.
Please Note : 1Path is currently unable to support visa sponsorship for those living in the United States and working under an H1B visa.
1Path provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, 1Path will provide reasonable accommodations for qualified individuals with disabilities.
Salary : $60,000 - $65,000