Front Desk Support

We are seeking a professional and friendly Front Desk Support individual to act as the first point of contact for clients, visitors, and employees. This role requires excellent communication skills, organizational abilities, and a customer-focused attitude to ensure a welcoming and efficient front desk experience.

Key Responsibilities:

• Greet and welcome visitors, clients, and employees with professionalism and a positive attitude.
• Answer, screen, and direct incoming phone calls to the appropriate departments.
• Manage the front desk area, ensuring it is tidy, organized, and well-stocked with necessary supplies.
• Handle incoming and outgoing mail, courier services, and packages.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Respond promptly to inquiries via email, phone, or in-person, providing accurate information or redirecting to relevant personnel.
• Maintain security by monitoring visitor logbooks and issuing visitor badges as required.
• Support team members and management with ad-hoc tasks and projects as needed.

Qualifications:

• High school diploma or equivalent (Bachelor’s degree preferred).
• Previous experience in a front desk, receptionist, or customer service role is an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational skills with attention to detail.
• Ability to multitask, prioritize tasks, and handle stressful situations with poise.
• A friendly and professional demeanor with a customer-first attitude.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Security clearance:

• Confidential (Preferred)

Work Location: In person

Salary : $18 - $22