What are the responsibilities and job description for the Loan Service Representative position at 1st Heritage Credit?
As a key member of our team, you will play a pivotal role in assisting both new and existing customers with their lending needs. Your exceptional customer service skills and ability to multitask will enable you to effectively manage multiple loan applications and ensure seamless communication throughout the process.
Job Responsibilities:
- Greet and assist every customer in a professional manner
- Marketing for new loans to existing and new customers through solicitation calls
- Educate and upsell customers on all product offerings including loan options and insurance products
- Process loan applications to determine customer eligibility
- Work with past due customers to bring their account current through collection calls
With a focus on delivering exceptional customer experiences and driving business growth, you will have the opportunity to develop your skills and advance your career within our dynamic organization.
