ACH Specialist

JOB TITLE: ACH SPECIALIST

General Summary:
Individual who is an analytical and detail-oriented ACH Specialist to join our team. In this role, you will be responsible to
process routine to moderately complex ACH transactions and accounting entries. Research and/or process exception items
and balance or analyze credit union records for accuracy, recommending remedial measures. Provide customer service and
guidance to members, branches, internal departments, and other Financial Institutions with routine to moderately complex
ACH inquiries.

Principal Responsibilities and Duties:

§ Process incoming ACH files for posting to member accounts.
§ Ensures timely reconciliation of settlements received through the Corporate Bank and preparation of journal entry

vouchers for posting.
§ Repair any exception items, prepare returns, and balance files for reconcilement.
§ Responsible for investigating and resolving member account discrepancies.
§ Review daily Advance Notification Report and notify fraud department as appropriate.
§ Reconciling daily ACH settlements to ensure complete and accurate posting of transactions to member accounts.
§ Process daily ACH returns, Notification of Change (NOC), and Death Notification Entries (DNE) from the Federal

Reserve Bank.
§ Process members' ACH transfer request in core system.
§ Recognize and identify ACH compliance issues and notifies management when problems occur.
§ Complete all assigned training and follow all credit union policies regarding compliance issues including, but not

limited to the Bank Secrecy Act as well as ACH Certifications.
§ Coordinate with internal auditors as required for periodic examinations.
§ Liaison with Credit Union’s ACH processors service providers and support ACH customers.
§ Performs related duties as assigned by supervisor.

Skills and Abilities Required:

§ Ability to work independently as well as in a team environment.
§ Good written and verbal communication.
§ Able to handle confidential matters judiciously.
§ Possesses attention to detail with excellent follow-through.
§ Able to work under pressure with multiple deadlines.
§ Good time management skills.
§ Proficient in MS Office.

Qualification:

§ Accounting or other related experience at a financial institution or credit union preferred.
§ Strong analytical, problem-solving, and organizational skills.
§ 1 - 3 years of ACH experience.

Position:

§ Full-time
§ Hourly Range: $25.71 - $30.00 hourly

This Job Description is not a complete statement of all duties and responsibilities comprising this position. Job descriptions
are not intended and do not create employment contracts. The organization maintains its status as an at-will employer.
Employees can be terminated for any reason not prohibited by law.

1111 Pine Street, Martinez, CA 94553 | (888) 387-8632 | www.1stnorcalcu.org

1st Nor Cal is committed to creating and maintaining a workplace in which all employees have an opportunity to participate
and contribute to the success of the business and are valued for their skills, experience, and perspectives. We are an equal
opportunity employer and do not discriminate on the basis of race/color, national origin/ethnicity, religion, age, disability or
any other status protected under federal, state, or local laws. Equal employment opportunity applies to all areas of
employment.

How to Apply:

• Online application at www.1stnorcalcu.org/employment
• OR email stating why you are interested in the position and attach your resume and application to

1111 Pine Street
Martinez, CA 94553

1111 Pine Street, Martinez, CA 94553 | (888) 387-8632 | www.1stnorcalcu.org