Medical Secretary II Bronson Cancer Center Kalamazoo: Full Time Day Shift, 80 Hours Per Pay Period

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Title

The Medical Secretary II completes surgery scheduling of patients for physicians in the practice. Obtains necessary insurance authorizations for surgical cases. Provides codes for surgical cases for insurance authorization. Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing and/or simple surgical cases (e.g. Obstetrics and Gynecology), validating documentation with correct dates of service and confirming selection of appropriate billing codes. The Medical Secretary II completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served.

Chemotherapy Infusion Scheduler: The infusion scheduler performs chemotherapy scheduling at the Bronson Cancer Center – Kalamazoo for Oncology and Hematology patients. These activities include scheduling complex oncology appointments including Labs, Physician/APP office visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. Makes schedule changes as they may occur on patient schedules or provider schedules. Ensures an accurate and safe schedule for the Cancer Center infusion room and manages schedules for radiation and gynecology oncology treatment patients from outside referrals.

The Infusion scheduler works closely with the providers, nursing staff, and other care team members to schedule accurate and safe treatments for the patient.  They would communicate with patients continuously with appointment updates. They would handle phone calls regarding patient appointments. They would  confirm treatments have an authorization prior to scheduling treatment appointments.

Trauma: The Medical Secretary II provides clinical and clerical support to 8 Physician’s & 5 Advanced Practice Providers. Completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served.

High school diploma or general education degree (GED) required
6-12 months coding experience in a health care setting preferred
CPC preferred

For Trauma only:

Medical Assisting Certificate Required

• Must have working knowledge of ICD-9 and CPT coding with emphasis on area of specialty working in
• Strong medical terminology
• Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job
• Requires excellent communication skills and positive customer relations orientation
• Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation
• Must be able to work independently and demonstrate effective problem-solving

Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time.
The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
• Surgery Scheduling
o Perform surgery scheduling of patients for physicians in the practice with appropriate surgery department and block appropriate time in office.
o Obtain insurance authorizations for surgical cases.
o Obtain necessary documents and/or testing for patients.
o Coordinate surgery scheduling with other physicians.
o Communicate surgery date and time with patients and physicians.
• Professional Billing
o Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing, and/or simple surgery cases, validating documentation with correct dates of service and confirming selection of appropriate billing codes.
o Run reports (e.g., Charge Summary) as necessary for physician review and CBO.
• Maintain necessary spreadsheets tracking authorizations and surgical case/procedures.
• Relays messages to providers.
• General clerical duties including internal/external correspondence and answering telephones.
• Completes required forms or letters as necessary.

For Trauma only:

• Assists with scheduling of meetings (documentation of minutes), depositions, rep visits, ect.
• Responsible for patient clinic
• Scheduling of patient appointments, assisting with FMLA paperwork, prescription refills and follow up care
• Responsible for call calendars within practice and Bronson Call systems

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Scheduled Weekly Hours

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