What are the responsibilities and job description for the Patient Navigator position at 200 Academy?
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System Department of UMHC - SCCC Site Disease has an exciting opportunity for a full time Patient Navigator to work at Syvester Cancer Center in Miami. The incumben facilitates patients’ ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers. CORE JOB FUNCTIONS Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan. Ensures patients have access to insurance and social service programs for which they are eligible. Provides patient reminders of upcoming appointments and acts as liaison between patients and providers. Identifies and resolves real or perceived barriers to care. Educates and counsels patients on issues related to their health and life situations. Maintains current knowledge of community health, welfare resources, and any other programs available to patients. Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions Telephone responsibilities include, but are not limited to speaking to the patient, and contacting a variety of health care facilities to obtain patient medical record information. Address barriers and gaps in care with the nurse navigator. Follow-up on interventions from the nurse navigator to remove barriers (i.e. referrals-internal/external). Provides related internal, local, or national resources to the patient, family, or caregiver. Explains consent for obtaining outside records, and HIPAA (if applicable) to patient; obtains signatures (may be done via email) Submits signed consent to health care centers as appropriate to initiate retrieval of medical records, pathology slides, x-rays and any other pertinent report Tracks pending records to ensure delivery prior to clinic visit such as pathology reports etc. Communicates to the appropriate SDG Nurse Navigator, if difficult or unable to obtain a pertinent record Travels within the facility and campus to retrieve records/films/CD/s as needed Prepares pathology slides and submits for consultation Returns pathology slide to appropriate institution or patient Communicates with physician as needed Assembles, completes, and processes patients’ charts as indicated Maintains confidentiality of patient information. Maintains an accurate clinical record, recording information per hospital policy. Performs patient call back to complete Patient Satisfaction Survey. Reports unusual incidents in a timely manner to appropriate supervisory personnel. Assist nursing staff in collaboration of multidisciplinary meetings; including tumor conference coordination. Assists with other clerical duties, not limited to faxing, scanning, copying Performs other duties as assigned. Education: High School diploma or equivalent required Experience: Minimum 3 years of relevant work experience required Knowledge, Skills and Attitudes: Ability to process and handle confidential information with discretion. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with professional composure. Ability to maintain effective interpersonal relationships. Ability to understand and follow instructions. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H5 The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. Transforming lives With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
