Department Secretary

POSITION SUMMARY:

To function as a member of the administrative team and complete all daily tasks to ensure smooth day-to-day operations in busy practice located in Brighton, MA.

Position: Department Secretary       

Department: SEMC

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

KEY RESPONSIBILITIES:

• Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member received the information.  Provides routine information to callers.
• Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
• Greet patients and complete check-in process. Verify patient demographic and health insurance information.
• Collect Copayments and balances.
• Schedules patients' appointments and appropriate testing for patients as directed.
• Organizes and updates files, charts, and record.
• Responsible for stocking of supplies
• Performs other duties as requested

JOB REQUIREMENTS

REQUIRED KNOWLEDGE & SKILLS:

• Experience with electronic medical record strongly preferred (Athena a plus)
• Experience with Microsoft Office, Word, Excel and Outlook
• Solid communication and interpersonal skills, ability to communicate with tact, courtesy and professionalism, and full understanding of HIPAA guidelines

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

• Education from approved medical administrative program or equivalent
• High School Diploma or equivalent
• 1 to 3 years of experience as a Medical Secretary

Equal Opportunity Employer/Disabled/Veterans