Training Manager

Job Type:

Work Location:

Overview:

2020 Companies is now hiring for a Samsung Training Manager representing our client, Samsung Electronics America.

The Training Manager will design and implement consistent, effective training programs for both personal development and client product knowledge throughout the organization. This role will be responsible for both individual contributions, via facilitation, and will also develop the curriculum and strategy for our retail teams. The Training Manager will work in an environment of high change and possess the capacity to convey diverse, complex, and evolving information.

As the Training Manager:

• Align with the leadership team to identify, strategize, and implement plans to address the organization’s training gaps
• Develop a curriculum to support new hire, ongoing, and leadership training, aligned with the organization's long-term goals.
• Develop engaging training videos, manuals, and SOPs to create tangible organizational improvement

Our Benefits: 

• Competitive annual salary with quarterly bonus incentive  
• Weekly Pay!  
• On-demand pay options through DailyPay 
• Comprehensive health, dental, and vision benefits 
• 401k program with company matching 
• Paid time off and holidays 
• Mobile phone reimbursement 
• Scholarship opportunities for employees and families 
• Employee Assistance Program 
• Leadership Development Program 

Job Description:

• Align with leadership team to identify, strategize, and implement plans to address the organization's training gaps
• Create a curriculum to facilitate new hire, on-going, and leadership training, based on the long-term organizational goals
• Develop engaging training videos, manuals, and SOPs to create tangible organizational improvement
• Implement and accelerate effective and purposeful adult training methods
• Research of training trends, techniques, developments, and best practices to enhance engagement and retention of content
• Create documentation at the conclusion of each innovation/training to highlight key wins and effectiveness
• Regularly complete visits with field and managers for real-time observations

Performance Measurements:

• Design and implement consistent and effective training programs for both personal development and client product knowledge across the organization
• Works well in an environment of high change and have the capacity for transmitting diverse, complex, and changing information
• Ability to work with multiple decision makers to support various business needs with impeccable integrity and commitment to customer and partner satisfaction

Qualifications:

• Bachelor's degree or higher in Education, Business, or related field
• 3-5 years' experience in training and development
• 3 years' experience of leadership experience
• Successful training experience/proven track record in performance management
• Advanced PowerPoint skills
• Ability to travel up to 25%

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020 Companies, Inc. is required to comply with the National Labor Relations Act. Therefore, we will recruit and refer any and all applicants without regard to their protected concerted activities, including whether they have been involved in a class-action suit against 2020 Companies, Inc. for alleged violations of labor and employment laws. We acknowledge the right of employees to engage or to refrain from such activities.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.