What are the responsibilities and job description for the Field Service Technician position at 2023 Cubic Transportation Systems Limited?
Business Unit:
Cubic Transportation SystemsCompany Details:
At Cubic, we love to solve problems and give travellers choices in how to pay their fares quickly and safely through our revenue management and Intelligent Transport Systems (ITS) systems and tools. We enable transportation authorities and agencies to manage demand across the entire transportation network - all in real time. We continually strive for innovation and improvement in the overall user experience through faster fare payment and efficient information management. Our track record in revenue management, real-time passenger information and intelligent traffic management systems is built on our commitment to delivering innovative, open and customer-focused solutions. Delivering end-to-end systems and services based on innovation, scalability, specialist integration and the flexibility to grow with changing requirements and emerging technology for the complete mobility network is what Cubic does best.We deliver to the major cities around the world and in the United Kingdom we are best known as the technology and service provider for London’s Oyster Card System.
As an employer, we are committed to investing in our people via learning and development schemes, social events and achieving a good work/life balance.
Job Details:
Overview:
Join our forward-looking transportation team in a four-on, four-off role, working 12-hour shifts (including a 60-minute lunch break). Dive into cutting-edge technology , maintaining Cubic equipment to the highest standards.
Responsibilities:
Perform first and second line maintenance on contracted equipment.
Assist in equipment installation or commissioning.
Ensure compliance with Health and Safety regulations and customer requirements.
Manage equipment modules delivery and collection from designated locations.
Support stock control or fault control as needed by management.
Maintain quality standards in line with ISO guidelines.
Qualifications
Essential:
Background in mechanical, electronic, or electrical disciplines.
Proven ‘hands on’ experience working in a high-tech Service/Maintenance environment
A recognised Engineering Qualification.
Proven customer service skills.
Full manual driving licence
Desirable:
HNC or equivalent in Electronics or Mechanical Engineering.
Worked on SLA driven contracts with call to fix and system availability criteria.
In addition to a competitive salary, Cubic offers the following benefits with this role
Fully maintained Company van
Paid overtime availability
Annual performance and merit review
Nectar rewards program
Home start
Scottish Widows pension scheme
Company provided Medicash medical cover
Full technical training and mentoring programme
Paid sick leave
23 days annual leave
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Worker Type:
Employee