What are the responsibilities and job description for the Clinical Supervisor : Nursing position at 21st Century Home Health Services Inc.?
At 21st Century Home Health Services (HHS), we are committed to treating every patient with the same empathy, compassion and understanding that we would show our family. With over 350 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 3,000 patients in San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano and Napa Counties.
We are proud to share that we are expanding into Yolo, Sacramento, and San Joaquin Counties!
Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes : Hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%. We have the highest Medicare classification rating of 5-stars, based on a set criteria determining excellence.
With immense pride, we are thrilled to share that 21HHS has achieved a remarkable accomplishment - we have been honored with a prestigious 2024 Top Workplaces for Healthcare award! We placed 12th nationwide and placed the highest of all Home Health agencies! This recognition is a testament to our collective efforts in cultivating an exceptional workplace culture.
All Opportunities at 21st Century require you to be in the field visiting patients homes. We do not offer work from home / remote opportunities unless noted.
Full- Time Clinical Supervisor : Nursing
Anticipated Coverage area : Oakland to Solano / Napa
In this leadership role, reporting the Director of Nursing, you will be responsible for ensuring that patient care is coordinated and managed appropriately by a team of Registered Nurse (RN) Case Managers and LVNs. You will serve as the first point of esculation ensuring support is easily accessible in a timely fashion; You will participate in the Identifation, development, design, and implementation of nursing educational programs to support clinical excellence and determine success measures and evaluate the effectiveness of these programs to promote ongoing staff development as well as patient and customer satisfaction. You will also meet regularly with our customer to maintain relationships and provide updates such as readmission reports, offering inisghts to improve patient outcomes and reduce readmissions.
This is a hybrid of field work and on site based at 21HHS office :
Walnut Creek Office : Spend 2 days per week in the office for administrative and team management duties.
Fieldwork : Spend 3 days per week (average 12 per week) in the field conducting supervisory visits and offering direct support to RN Case Managers.
What you'll do as the Clinical Supervisor - Nursing
- Responsible for in the field oversight of clinicians who provide care and treatment to patients in their place of residence.
- Daily patient activities : Handles incoming calls timely, and follows up as necessary to ensure appropriate actions are taken to meet the internal and external customer needs.
- Coordinates training and educational programs for nurses within the field to improve clinical outcomes and competencies.
- Assesses staff learning needs and formulates specific plans and goals for next evaluation period with employees, performs administrative call duties, and serves as a role model and resource for staff.
- Functions as the first point of contact for field clinicians to assist in patient care escalations etc.
- Coordinates at least bi-weekly Case Conferences with clinical team to discuss patients' progress and for revision of the care plan as needed to meet planned outcomes.
- Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate.
- Reviews patient's clinical diagnosis, medications, procedures and clinical course.
- Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a plan of care.
Why you should come work for us
To be a Success as the Clinical Supervisor - Nursing
143,000 - $163,000 a year
Wage range Clinical Supervisor : 143,000.00- 163,000.00 plus a generous annual bonus of $40,000.00, paid quarterly. Starting pay is commensurate with relevant experience above the minimum requirements. 21st Century offers generous bonus incentive plans, comprehensive health benefits and 401k (Up to 4% match)
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21st Century Home Health Services (21HHS) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary : $143,000 - $163,000
