Manager - Production Operations (On-site)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! The Manager of Production Operations is responsible for all facets of production, including machine insertion, manual insertion and our offline metering machines.  This includes developing and implementing strategies to improve PEQ (Productivity, Efficiency and Quality) along with overall talent development of all associates.  The managing of all departmental expenses such as Unit Cost, Temp Expense and discretionary spending.  It also includes the development of capacity plans that will support client commitments and meet or exceed departmental PEQ goals along with all SLA’s (Service Level Agreements).

This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Responsibilities:

• Dayshift manager, 6am-6pm

• Excellent PC skills. Must possess strong working knowledge of Microsoft Office (Word, Outlook, and Excel including knowledge of pivot tables, advanced formulas, file linking, charts/graphs, etc.)

• Must have strong analytical skills to be able to effectively consolidate and report critical information to management.

• Strong oral and written communication skills.  Must be able to communicate effectively with staff and management at multiple levels.

• Solid organizational skills. Must be able to effectively multi-task and manage multiple priorities simultaneously.  Must be able to work effectively under tight deadlines and pressure.

• Must be detail-oriented and able to review jobs before they are inserted and after to ensure that they meet quality standards.

• Must be a self-starter and demonstrate strong initiative.

• Strong interpersonal skills.  Must be able to work effectively in a team environment and promote teamwork.

• Must be flexible to work various shifts, overtime, including weekends & holidays.

• Must demonstrate the ability to work effectively in a fast paced and demanding operational environment.

• Some travel (trade shows, seminars, equipment manufacturers and other Broadridge facilities) as required.

Basic Qualifications:

• Associate degree or bachelor’s Degree (Accounting, Management, or a related field).  Master’s Degree is a plus and preferred. 

• 3-5 years of management experience in a high paced environment, along with 1-2 years of relevant print/mail, production or manufacturing experience.  Must have experience managing a departmental budget and prior experience with capacity planning.

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.