Sr Production Control Analyst (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Sr. Production Control Analyst is responsible for the efficient indexing, preparation, and scanning of various client documents. This role demands the production of high-quality work and includes assisting the team lead with various administrative tasks. The Analyst will collaborate with management to prioritize tasks, ensuring that all work is processed according to SLA priority orders.

Job Responsibilities:

• Demonstrate expertise in document review and imaging; serve as a team resource
• Audit and manage confidential client documents to ensure they meet standards; approve or process changes as required
• Prepare, scan, and index documents to adhere to specific procedures, standards, and SLAs
• Meet or exceed productivity, quality, and efficiency standards; strive for continual improvement
• Assist in workflow walkthroughs for internal and client audits
• Act as a liaison for internal and external client issues; provide effective communication
• Maintain ISO procedural documents
• Assist in system validations, enhancements, and testing as needed
• Troubleshoot issues and propose corrective actions to improve performance
• Support continuous improvement processes
• Perform clerical and administrative tasks to support operations, ensuring procedural adherence
• Utilize advanced organizational and coordination skills for efficient workflow
• Operate independently, following guidelines with accuracy and timeliness

Preferred Qualifications:

• High school diploma or equivalent; post-secondary education preferred
• Strong organizational skills and attention to detail
• Effective oral and written communication in English
• Proficient interpersonal skills and ability to work in diverse teams
• Proficient with MS Office products
• Familiarity with Broadridge product and process knowledge
• Ability to perform under tight deadlines and excellent planning skills

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.