What are the responsibilities and job description for the Breakfast Attendant position at 24-7 Hotel Management?
Benefits:
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Do you enjoy working with people? Making them smile? Have a bubbly personality and a positive attitude? Does it bring you satisfaction knowing that you exceeded a guest expectations? Then join our team today!
Location-Quality Suites Nashville Airport
Location-Quality Suites Nashville Airport
Job Description:
The Breakfast Attendant is expected to provide excellent customer service to all guest they encounter, whether in the breakfast area or not. Excellent service includes offering a quality product with a smile and promoting the brand standards we are known for – uncompromised service with a focus on guest satisfaction. This position is responsible for the overall guest experience before, during, and after dining in our café.
The Breakfast Attendant is expected to provide excellent customer service to all guest they encounter, whether in the breakfast area or not. Excellent service includes offering a quality product with a smile and promoting the brand standards we are known for – uncompromised service with a focus on guest satisfaction. This position is responsible for the overall guest experience before, during, and after dining in our café.
Job Requirements:
- Setting up and maintaining the breakfast bar in an attractive abundant looking, organized, clean and standardized presentation.
- Regularly communicate and converse with guests to understand how to provide the experience they desire
- Prepare food and beverage according to the recipe provided
- Provide personalized service to all guests
- Respond quickly to guest requests in a friendly manner and follow up to ensure guest satisfaction
- Responsible for keeping inventory stocked by ordering additional food and/or supplies as needed
- Complete all brand required training
- Complete all required Safety & Health training
- Clearing and cleaning tables as they are vacated
- Fully comply with all food safety requirements, as outlined in Food Safety Training
- Maintain regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
- Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
- Enforce policies and procedures established by the company, the hotel brand and applicable state and local health codes
- Supports cost objections by controlling food costs, payroll hours used and avoids food wastage
- Other duties as assigned by hotel leadership
Necessary Skills:
• Server experience highly preferred
• Food preparation skills preferred
Ability to effectively communicate with staff and guests of varied cultural and ethnic backgrounds
• Server experience highly preferred
• Food preparation skills preferred
Ability to effectively communicate with staff and guests of varied cultural and ethnic backgrounds
• Willingness and ability to follow all food safety and preparation guidelines to ensure a quality product and service
• Willingness and ability to practice safe work habits and required safety equipment
• Desire to focus on guest satisfaction and project this desire through positive interaction with guests while striving to provide an excellent experience for all guests, both internal and external
• Must be able to communicate effectively in both verbal and written form
• Willingness and ability to practice safe work habits and required safety equipment
• Desire to focus on guest satisfaction and project this desire through positive interaction with guests while striving to provide an excellent experience for all guests, both internal and external
• Must be able to communicate effectively in both verbal and written form
Physical Requirements:
• Must be able to stand for extended periods of time
• Must be able to climb stairs
• Must be able to thrive in a fast-pace environment
• Must be able to use a ladder and step stool
• Must be able to lift up to 10 pounds frequently and 20 pounds periodically
• Must be able to pull up to 20 pounds occasionall
Our Culture:
24-7 Hotel Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
24-7 Hotel Management is a local company in the hospitality industry that maximizes our profit potential through training, support, and by creating a dynamic culture for our quality personnel. We have empowered our team members to execute their duties in a manner that ensures our Guests Come First, we sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact and adding TEAMWORK central to every endeavor.
Our company challenges every associate to strive for excellence through high performance and loyalty to our guests and our organization with an unwilling attitude to lower our standards or accept second best efforts from our personnel. 24-7 Hotel Management promotes innovation, initiative, creativity and constantly strives to improve ourselves.
24-7 Hotel Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
24-7 Hotel Management is a local company in the hospitality industry that maximizes our profit potential through training, support, and by creating a dynamic culture for our quality personnel. We have empowered our team members to execute their duties in a manner that ensures our Guests Come First, we sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact and adding TEAMWORK central to every endeavor.
Our company challenges every associate to strive for excellence through high performance and loyalty to our guests and our organization with an unwilling attitude to lower our standards or accept second best efforts from our personnel. 24-7 Hotel Management promotes innovation, initiative, creativity and constantly strives to improve ourselves.
Benefits:
24-7 Hotel Management offers a safe and stable work environment with an open-door policy, paid vacation, paid training, supplmental health, vision, dental and life insurance; and discounted room nights when traveling in our family of hotels.
Salary : $13 - $15
