What are the responsibilities and job description for the Club Operations Supervisor position at 24 Hour Fitness, INC.?
About 24 Hour Fitness
At 24 Hour Fitness, we are committed to providing our members with an exceptional fitness experience. Our goal is to create a supportive and motivating environment that inspires our members to reach their health and wellness goals.
Job Summary
The Sales and Service Manager is responsible for ensuring an outstanding sales and service experience for all guests and members. This includes hiring and developing a talented team, building relationships with members, and driving both guest and member engagement.
Key Responsibilities:
- Hire, train, and develop Sales and Service team members.
- Lead the Sales and Service team to provide exceptional service and promote product offerings.
- Cultivate team skills through continuous assessment, feedback, and coaching.
- Implement ongoing training to ensure exceptional service in a member-centric environment.
