What are the responsibilities and job description for the Client Support Expert position at 24 Seven Talent?
About the Position
The Customer Service Representative will play a key role in ensuring customer satisfaction by providing prompt and professional service. This includes handling customer inquiries, processing orders, and resolving customer complaints.
Key Tasks:
- Handle customer inquiries via phone and email.
- Process customer orders accurately and efficiently.
- Resolve customer complaints and issues promptly and professionally.
- Maintain accurate records and reports.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and problem-solving skills.
- Basic computer skills, including MS Office 2000 or later.
- Ability to work in a fast-paced environment.
Benefits:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.