What are the responsibilities and job description for the Director of Quality Assurance (Apparel) position at 24 Seven Talent?
As a Director of Quality Assurance, your main responsibility would be to ensure that the products and services provided by the company meet or exceed customer expectations in terms of quality and performance. You would oversee the development and implementation of quality assurance processes, procedures, and standards throughout the organization.
Your role would involve :
1. Developing and implementing a comprehensive quality management system to ensure consistent product / service quality.
2. Establishing quality control measures for all stages of production or service delivery.
3. Conducting regular audits and inspections to identify areas for improvement and ensure compliance with industry standards, regulations, and internal policies.
4. Collaborating with cross-functional teams to develop corrective action plans when issues arise.
5. Implementing effective testing methodologies to validate product performance.
6. Managing a team of quality assurance professionals who will conduct inspections, tests, data analysis, etc.
7. Monitoring key performance indicators (KPIs) related to quality metrics such as defect rates, customer complaints / resolution rates, etc., and taking appropriate actions to improve them.
