What are the responsibilities and job description for the Program Manager position at 24 Seven Talent?
Our client, a digital agency, is looking for a Digital Program Manager to join their team.
Direct hire / full time
Hybrid – Onsite 3-4 days in Orange County.
80-$100k
Overview :
We are looking for a Program Manager to join our team to manage a lead generation tools that can be plugged into their website, giving them more opportunities to connect with online shoppers and drive interest and conversion. The job responsibilities include, but are not limited to the following :
- Responsible for overall program oversight, operations and accountable for program strategy & health. The certified dealer tools program includes individual programs to support trade-in tools, messaging (chat / SMS) tools, test drive tools, inventory syndication tools and potentially more tools as the program expands.
- Program Awareness and Communication : Communicate all program details, changes and actions required to certified program vendors, client, and regional teams
- Program Growth : Drive program growth through improvements to KPIs, enhancements to the program strategy & tactics, and identifying / consulting the client on overall program enhancements
- Client Relations : Manage client relationships, and proactively engage them, while serving as the SME for across all digital channels with a focus on digital tools & website
- Measurement : Lead the effort to define, measure, and tell the story of digital tool conversions and effectiveness
- Reporting and Analytics : Define, measure and manage the program performance through use of analytics and reporting tools and provide client key insights on performance of content
- Vendor Integration and Management : Manage vendors to ensure they are meeting program benchmarks, adhering to brand and program standards, servicing in-program dealers as expected, maintaining required integrations and delivering all required reporting in a timely manner
- Account Planning : Map quarterly goals to track key initiatives and program goals are being met
- This is a client facing role which requires a polished and professional demeanor and the ability to lead meetings and present to teams / groups
DESIRED SKILLS & EXPERIENCE :
Apply Today!
Salary : $80,000 - $100,000
