Sr. Community Manager – Beauty

Bring your love of skincare and makeup where will be responsible for supporting brand social media community management, building relationships with the brand communities, aiding in content creation efforts, and supporting additional digital activities as needed. In your role, you'll significantly impact our brand by driving awareness of the It Cosmetics skin-loving products that deliver REAL results.

• Aid in brand awareness and foster brand love through management of our community communications
• Manage and monitor community inbounds across all social platforms
• Conduct positive, proactive and consistent engagement with fan queries, consumer/creator content and industry trends
• Help refine and express authentic voice on social media through engaging copy/captions
• Communicate with the customer service team on product orders and promotions
• Demonstrate ability to spot potential crisis and escalate consumer inbounds that need attention
• Support proactive and reactive organic relationship building with influencers and community
• Support ordering of product for send outs to seed and support growing community of fans!
• Provide support to social media lead on additional related requests, including but not limited to:
• Engage in social listening to identify and act on trends with agile content creation
• Bring product education to life via engaging social content
• Support content capture at events and on set where applicable
• Identify, source and secure organic UGC opportunities to insert in to owned brand social content
• Collaborate and align with key partners to ensure marketing campaigns, new product launches, events and partnerships are supported on social