What are the responsibilities and job description for the Casino Promotions & Events Manager position at 24HRPO?
We are an off-strip property just outside the glitz and glamour of the strip that is an exciting destination for players, golfers, and everything entertainment! We have always been stable, but over the last year our bottom line has really grown and are looking to capitalize on our positive momentum by hiring our next great Manager of Casino Promotions and Events!
The Promotions & Events Manager will be responsible for developing, coordinating and executing promotions and related events to enhance casino revenue, attract guests, and drive participation in the rewards program, while also managing budgets, analyzing results, and ensuring compliance for all properties.
ESSENTIAL JOB FUNCTIONS :
Serve as lead for execution of promotions and events created by Marketing team, including open to the public and VIP.
Work closely with company Directors, Managers, and staff to train teams to properly execute promotions.
Participate in creating marketing calendars, coordinating advertising efforts, managing budgets, and measuring campaign effectiveness.
Facilitate meetings and discussions between Marketing and Operations to gather and share key information and updates.
Responsible for proactive communication about upcoming promotions and events and producing proper documentation and posting of rules at all property promotions.
Analyzes promotions to determine overall profitability and success.
Oversees purchasing of promotional items
Maintain an intimate understanding of our customers’ attitudes and behaviors.
Other job-related duties as assigned and instructed by management
CUSTOMER SERVICE EXPECTATIONS :
Fosters an environment of teamwork to achieve a common goal.
Work with fellow team members to create an atmosphere of enthusiasm and merriment during events.
Communicate well with all levels of staff.
Make every guest feel valuable and important.
Respond to guests with utmost courtesy and project a polished professional image
JOB QUALIFICATIONS : Minimum 21 years old
Must have at least two (2) years experience as a Promotions and Events Manager in gaming and / or hospitality industry.
Must be a decisive self-starter.
Must be able to work varied shifts based upon departmental needs.
Must have the ability to multi-task with frequent interruptions.
