E-commerce & Marketing Brand Manager - Automotive Aftermarket

27WON is a growing performance aftermarket parts brand focused on Honda & Acura and we are looking to expand our current team by on-boarding a new Manager to help us maintain and grow our exceptional sales, customer service, and marketing efforts. We cater to the 2016 Honda/Acura auto aftermarket parts scene and our vision is to “REDEFINE the Aftermarket”. If you’ve been looking for a company that lives and breathes values like getting the right s**t done well, fighting for the greater good, and loving cars and community, then you’ve found your place. There is no room for ordinary here!

In this role, you’ll have the opportunity run the Ecommerce Sales & Marketing Dept to develop its long-term strategy and vision.

The ideal candidate will thrive if they are a legit automotive enthusiast who has good attention to detail and can always go the extra mile to deliver a next level experience. You’ll also need to convey this same ethos to the rest of the team and manage deliverables across our Sales and Marketing initiatives in a timely fashion. You know? The stuff that separates good Managers from great Managers!

We prefer someone with 5 years of overall experience in Ecommerce sales, Customer Service and/or the Marketing space. Previous Managerial experience is required, at least 2 or more years in a role managing a team or a dept. A background in the Automotive industry is a big plus as well.

Responsibilities:

• Online Ecommerce Sales: Become a knowledge expert on all parts 27WON offers for sale. Track monthly sales figures, align to objectives and adjust when/if needed. Lead our e-commerce platform initiatives and expand our web presence through retail and wholesale channels. Stay up to date on the latest market trends and adjust strategy as needed to stay ahead of the curve. Coordinate with members of other departments to support sales goals
• Marketing: Support existing marketing efforts around paid and organic social media, email marketing, and content creation. Plan and execute described campaigns on a set schedule. Spot trends. Respond to public social and forum conversations related to relevant topics. Contribute to content creation as needed via written or photo & video submission. Generate marketing briefs, execute Test & Learn campaigns, analyze analytics for results. Conceptualizes on new partnerships, collaborations and execute new marketing campaigns generated through these briefs.
• Customer Experience & Resolution Management: Oversee technical support for 27WON products and Honda/Acura automobiles in general. Resolve warranty and customer concerns as needed – we provide a level of service and set expectations that few others in the industry do and it’s important our customer know that
• Multiple hat wearer, we are a small business, you need the ability to take on additional duties if needed

Qualifications:

• 5 or more years’ experience in a ecommerce sales, customer service, or marketing role with a proven track record of accomplishments. Previous Managerial experience of at least 2 years
• A passion for the sport compact and tuner scene. We can teach skills, but we can’t teach passion so you need to love what you do
• Clear, concise, and effective written and verbal communication skills
• Strong time management skills and ability to work with shifting/competing priorities and around tight deadlines
• Proven ability to plan and implement sales initiatives & marketing campaigns
• Proficiency in Microsoft software like Word, Excel, and Outlook or similar
• First-hand knowledge of aftermarket performance parts and/or installation of auto parts on modern GDI and turbo equipped vehicles

Bonus Points:

• Experience with digital editing software like Adobe Photoshop and Illustrator or similar. Able to edit photos, create various types of graphics and logos. Show us your portfolio if you have one!
• Confidence behind the lens of a DSLR style camera and an ability to spot the right “scene”
• Experience with back-end marketing analytics platforms (Facebook and Instagram Business Suite, Google Analytics, YouTube Analytics etc.)

We offer relocation assistance if needed

A CVI assessment will be required to move through the hiring process. A cover letter submitted with your application is also a bonus! If you include the phrase “I want to REDEFINE the aftermarket” in it, then we’ll know you have good attention to detail and have read this entire job description

We offer a very comprehensive perks and benefits package included, but not limited to:

- Company Profit Sharing

- Paid Holidays

- Honda/Acura Company Car Reimbursement Program - 'Drive-a-Honda"

- And more….

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Relocation assistance

Schedule:

• Monday to Friday

Application Question(s):

• Using a few sentences, describe yourself in terms of how passionate you are about the automotive industry.
• List out your experience in modifying cars.

Experience:

• Management: 2 years (Preferred)

Ability to Relocate:

• Phoenix, AZ 85014: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $60,000