Operations Support Coordinator

Job description

Description & Requirements

Maximus is currently hiring for an Operations Support Coordinator to support the OPWDD CANS Project.

About  the Program : Office of People with Developmental Disabilities-Children

and Adolescent Needs and Strengths Assessment Services. Maximus conducts  conflict-free assessments of children and youth aged 6-17 who have

intellectual and development disabilities on behalf of  the New York State Office for People with Developmental Disabilities

OPWDD). Maximus Assessors use the Child and Adolescent Needs and

Strengths (CANS) comprehensive assessment tool to identify the

strengths, interests, and needs of these children and youth, information

which assists Care Coordination Organizations (CCO) in their

person-centered care planning.

Essential Duties and Responsibilities :

Conduct outreach to obtain pertinent consumer information and identify

parties to receive notification of impending assessment appointment.

Conduct timely outreach and meet productivity targets related to

scheduling assessment appointments with all appropriate individuals

identified and document all outreach activities for tracking and

reporting purposes.

• Assist in coordinating last minute scheduling

changes to ensure assessment appointments are completed and quickly

communicate updates to appropriate parties.

Ensures consumer needs are met when scheduling assessment appointments

and the most appropriate resource is assigned to complete the

assessment.

efficiently and meets all program objectives and quickly identifies

areas for improvement or correction

all stakeholders including individuals, families and CCO agencies, and

provide education about the Child and Adolescent Needs and Strengths

Assessment (CANS).

Meets all standards established for this position as outlined in the

corresponding annual performance criteria and bonus template for this

position.

Minimum Requirements

Preferred Skills

Home Office Requirements