What are the responsibilities and job description for the Bilingual Spanish Care Navigator position at 2GHealth Inc., DBA Isaac Health?
A company is looking for a Care Navigator - Bilingual Spanish.Key ResponsibilitiesAnswer inbound calls, emails, and text messages from patients, caregivers, and external providersSchedule and maintain contact with patients, providing follow-up after appointmentsDocument patient and caregiver needs, reporting concerns to the clinical teamRequired QualificationsExperience coordinating care for patients and caregiversFamiliarity with health insurance benefits and eligibilityAbility to work under clinical supervisionEmpathy and patience in dealing with patients experiencing cognitive challengesProficient in Spanish and English
