Assistant Store Manager -2nd STREET USA -Second Hand Clothing Store-Harvard Square

2nd STREET is looking for Assistant Store Managers who are responsible with great management and leadership skills. Must have management experience and expertise in fashion trends. Must be available weekends and holidays.

As a manager of possibly more than one store location. If you are available to relocate, more chance to promote and raise salary.

・3-5 years of supervisory experience in a customer focused management role.
・Able to handle confidential information.
・Demonstrate great communication and interpersonal skills.

・Punctual and dependable attendance.
・Able to multitask projects of varying scope and complexity with minimum supervision.

https://2ndstreetusa.com/

Location: Harvard Square-1, Brattle Square, Ste 102A, Cambridge MA 02138

Position Title: Assistant Store Manager

Department: Sales Dept.

Reports to: Store Manager / Sr. Store Manager

FLSA Status: Non-Exempt

General Position Summary

This position is responsible for managing all store activities for the purpose of increasing sales and realizing profit. Duties include supervising, directing staff, and assuring that all company and store procedures are handled promptly and correctly. In addition, this position performs customer service to ensure that customers are satisfied, and their needs are fulfilled. The Assistant Store Manager manages the store supporting the Store Manager with all Store Manager duties.

Essential Job Functions

STORE MANAGEMENT

• Responds to and supports any and all situations within the store.
• Responds to any and all needs of the store.
• Performs Buyer Duties
• Monitors and controls all expenses including staff expenditures ensuring budgetary requirements.
• Oversees the work activities of the entire store and monitors performance of the store to ensure store goals are achieved.
• Monitors and evaluates the activities and products of 2nd STREET USA competitors..　
• Manages and ensures all merchandise purchased meets the quality requirements in accordance with the company standards.
• Resolves customer complaints or concerns regarding sales, products, services, or other matters in a prompt and professional manner.
• Monitors the store’s inventory activities and maintains required inventory levels.
• Coordinates sales promotion activities and manages the pricing of all merchandise sold within the store.
• Directs and coordinates all activities of Sales Associates, and any other employees engaged in sales work.
• Monitors staff and provides directions according to the company policies and requirements.
• Trains newly hired employees as needed.
• Manages the staff ensuring company standards are followed meeting all metric and compliance requirements..
• Directs employees regarding operational and procedural issues.
• Assists in the planning and preparation of work schedules and assigning employees to specific duties.
• Manages employee’s work hours and attendance. (Issues Corrective Action as needed for attendance violations.)
• Responsible for ensuring all payroll related administrative duties are completed accurately, timely, and in accordance with the company policies and procedures.
• Performs hiring interviews.
• Trains newly hired employees.
• Assists in preparation of activity reports for the store, provides them to management for review and compliance.
• Ensures that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
• Manages all related forms/documents such as written agreements and receipts, etc.
• Manages all activities related to receiving and ordering of merchandise as well as any related items.
• Contact suppliers as needed.
• Ensures a safe working and customer environment. Identifies and eliminates any risk of injury and or accidents.
• Ensures that the proper security procedures are in place to protect employees, customers, as well as company assets.
• Continuously provides training to all employees, both current and new, ensuring the quality of the store operations are kept in line with the company’s standards.
• Coaches and trains store staff.
• Provides ideas to the management on how to retain employees.
• Upholds company and operational standards for the retail store, including the arrangement of displays and cleanliness.
• Plans, structures, and ensures staff understanding of the store operations and product layout.
• Wears appropriate attire and maintains a professional personal appearance in accordance with the company dress code.
• Informs customers of the store’s return and replacement policy.
• Assists and supports other duties assigned.

IN-STORE SALES

• Drives sales by interacting with customers to provide a genuine and welcoming experience.
• Applies fashion knowledge to make product recommendations and style customers.
• Provides assistance at the fitting room.
• Processes transactions, which may include using a mobile POS system.
• Processes apparel items and replenishes items on the sales floor as needed.
• Performs all point of sale tasks, including customer purchases and counting cash.
• Provides outstanding customer service.
• Prepares interior and window displays aligning store merchandise to the theme.
• Responsible for opening/closing procedures.

OTHER & MISCELLANEOUS

• Seeks constant improvement, more efficient, and less expensive ways to perform the daily work duties.
• Performs special projects and other miscellaneous duties as assigned by management.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to management for solution.
• Maintains good communication with management, office staff members, and outside contacts.
• Complies with all company policies and procedures.
• Maintains a clean and safe working area.

Qualifications

Education & Work Experience

• High School Diploma; or equivalent combination of education and experience.

Certificates / Licenses

• Driver’s License, if required.

Supervisory Responsibilities

• None

Work Environment & Physical Demands

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment: Store

Noise Levels: Moderate

Tools & Equipment

• General office equipment including phones, fax, copier, personal computer, printer, scanner, etc.
• Software includes the use of Windows operating system and MS Office.

Travel & Driving Requirements

The following travel and driving requirements are required of the incumbent into this position.

Local Travel: Yes, frequently.

Domestic Overnight Travel: Yes, occasionally.

International Travel: Yes, occasionally.

Vehicle driving requirements: Automobile

Driving Safety Requirements: Observe speed limits and obey all road signs, as well as keep driving records (i.e., mileage and gas receipts); Refer to Employee Handbook.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully carry out the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee is required to frequently sit and occasionally must stand, walk, use hands and fingers and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds.

Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen, measure or identify using eyesight and adjust vision focus.

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Shift:

• 8 hour shift

Application Question(s):

• Have you ever applied or been employed by this company before?
• Do you have any relatives now employed by our company ?
• What days/hours are you available to work ?
• How many years of fashion retail experience do you have ?

Education:

• High school or equivalent (Preferred)

Experience:

• Retail management: 3 years (Required)

Ability to Relocate:

• Cambridge, MA 02138: Relocate before starting work (Required)

Work Location: In person

Salary : $22