What are the responsibilities and job description for the Chart Building Medication Assist position at 3 - Weeks Medical Center?
Position Summary
- The chart prep clinical staff member is responsible for the preloading of patient information and reconciling what is in the chart to ensure it is correct. This staff member may also be called upon to room patients when doing so they will work under the supervision of the provider, to ensure that quality care is provided to adult and pediatric patients.
Accountability
- The medical assistant is accountable to the providers as well as the Team Leader and Director of Practice Operations.
Interrelationships
- Works closely with medical staff, clinical staff, and support staff of Weeks Medical Center.
Qualifications
- Graduate from an accredited school of medical assisting/License Nurses Assistant
- Knowledge of new trends and techniques in medical assisting
- Current BLS certification
- Certified or Registered Medical Assistant preferred. Non-Certified Medical Assistants are required to sit for a yearly certification exam until certified
- Previous experience preferred
Service Excellence Criteria
- Make a positive first impression. First impressions define our personality to others and set the tone. By making a positive first impression, our patients, families and colleagues will feel welcome in our Medical Center environment.
- Treat others as guests. Act as a host and greet others as you would welcome a good friend.
- Be an effective communicator. See that patients, families and colleagues are appropriately informed. Talk with others promptly if you are having a problem with them – follow the “Commitment to My Co-Workers”.
- Practice service recovery skills. Turn negative service or a negative impression into a positive outcome for the patient, family or colleague.
- Be professional in image and appearance. Represent the Medical Center as a professional in image and attitude. Act as a role model for the Medical Center's dress code policy. Also, act as a role model for the Medical Center's Code of Conduct.
- Practice teamwork. Work with your team to develop a common vision and common goals. Support your team members to achieve these goals and to provide excellence in patient care and services.
- Project a positive attitude. Demonstrate an attitude of striving to find and implement positive approaches. Be part of the solution, not part of the problem. Do not openly criticize your colleagues in front of others or to patients and families.
- Strive for excellence in all endeavors. Always look for ways to work more effectively. Strive for higher quality in a cost effective environment.
Essential Functions of the Job
- Required skills and competencies. Has competency checklist been completed with all competencies met (i.e. job skills / knowledge, equipment knowledge)?
- Accurately Reconcile/Update Current Medication list, Medical History, Surgical History, and other pertinent information using Ecw and other medical record sources staying with in their scope of practice.
- Maintains confidential records of vital statistics and other pertinent data in the electronic medical record.
- Notifies clients of diagnostic test results in a timely manner as instructed by the provider.
- Ensures patients receive timely follow up care as requested by the provider.
- Sets patient recalls and alerts in the electronic medical record per established protocols.
- Communicates effectively with staff, patients and families.
- Employs established safety and infection control principles.
- Works effectively as a member of a team which may include responsibility for scheduling, sending recall notices, and prescription refills per provider orders.
- Meets standards, skills and competencies of Weeks Medical Center Office.
- Performs phlebotomy and EKG's at the request of a provider.
- Rooms patients in a timely manner, recording vital signs, weight, BMI, chief complaint, etc. in the electronic medical record for the providers review.
- Utilizes principles of teaching/learning to ensure client understanding of health per provider instructions.
- Coordinates care within the office team, interacts in a professional manner, communicates directly, and understands scope of practice for self and others.
- Is cross-trained to work in multiple practices and specialties.
- Effectively assist with one or more provider practices.
- Schedules routine and acute appointments to maximize provider time
- Runs reports as needed from the electronic medical record.
- Sends patient recall notices and other correspondence.
- Provides patients with patient educational materials at the request of a provider.
- Ensures that all supplies and services are appropriately charged.
- Responds to patient telephone inquires at the direction of the provider.
- Is trained to cover additional duties related to the electronic medical record such as the fax inbox, prescription line etc.
- Upon successful completion of training is utilized as a trainer for new employees.
- Being present and prepared to begin work at assigned time each day is an essential function to this position.
- Assumes other duties as assigned.
