What are the responsibilities and job description for the Restaurant Assistant Manager position at 30hop?
30hop restaurant in Ankeny, IA is NOW OPEN! We've moved across the street to a bigger building and are seeking Front-of-House Manger who is personable, energetic, and detail-oriented to join our team. Take your career to the next level as a FOH Manager in our dynamic, fast-paced restaurant environment!
30hop is a Midwest-based, full-service American bar and kitchen poised to surpass $20 million in combined revenue by 2025. With three thriving locations in Iowa, 30hop Ankeny being one of them, we are now expanding our presence to Nebraska, Kansas, and Missouri.
What does 30hop provide to you? Be a part of something big! Gain access and experience from multi-unit leaders and owners, share your ideas that not only can improve your store, but all the stores in the network. Engage with regional managers and benefit from being part of a larger group that oversees multiple restaurant concepts, 30hop being the front runner.
What does 30hop provide to our guests? We take pride in being unique yet approachable, offering a locally curated selection of craft beers, a menu designed to satisfy diverse tastes, and an atmosphere dedicated to celebrating the good times!
Pay: $45,000 per year and up based on experience.
Schedule: Weekend availability is a must.
Full-time staff BENEFITS: Available for all full-time employees who work 30 hours per week or more on average.
- Employee Shift Meals
- Paid Time Off- 2 weeks (10 days) of PTO
- Medical Coverage Options- 30hop covers 50% of medical premiums
- Dental & Vision Coverage Options
Part-time & Full-time Staff BENEFITS:
- Guest Discounts- 25% off for you and up to 7 guests!
- Employee Assistance Program- 6 free counseling sessions per issue, per year!
- Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday.
- Employee appreciation party. We throw a party for our staff!
Accountabilities:
- LMA (Lead Manage = Accountability)
- Win on Fast & Friendly Service
- L10 weekly meetings: attend and participate in weekly store level meetings
- Store-Level Culture
- Policy Enforcement
- Uphold standards, including but not limited to: daily duties, internal and external restaurant cleanliness, phase work, and restaurant maintenance
- Assist in daily and weekly administrative tasks, including completing new hire paperwork, and promptly responding to company correspondence (email, Slack, online reviews)
- Promote transparency and clarity in communication, ensuring all messages are delivered in the proper chain-of-command sequence in a clear and concise manner
- Lead front-of-house pre-shifts rallies.
- Oversee the performance and job functions of the FOH staff during the shift
Essential Functions:
- Foster a culture of excellence and continuous improvement through coaching and development of staff– most notably our commitment to FAST, FRIENDLY & ATTENTIVE SERVICE!
- Assist with scheduling adjustments for all front-of-house employees, managing time-off requests, cross-referencing internal & local events, and ensuring each area is adequately staffed
- Execute pre-shift rallies
- Assist AGM & GM with overseeing all front-of-house employees, including: job responsibilities, training and continuing education, discipline and commendations
- Use essential tools and checklists for front-of-house to effectively prepare and maintain the restaurant's appearance
- Complete daily cash and safe balance reports to ensure accuracy and security of funds
- Assist with conducting weekly and monthly inventory checks to track and manage stock levels efficiently
- Assist in driving performance and development of front-on-house employees and management, building success and fostering growth within the team
- Demonstrate proficiency and versatility in all front-of-house operations
- Monitor and address equipment and facilities repair and cosmetic needs to ensure a safe and aesthetically pleasing environment
- Actively engage with customers by conducting 100% table touches to enhance the dining experience - Make raving fans!
- Pioneer growth avenue for increased revenue
Expectations:
- Demonstrate reliability by adhering to 30hop Handbook policies and procedures
- Ability to work flexible hours, including evenings, weekends, and holidays
- Know and apply company Core Values to manage, make decisions, and inspire others to do the same
- Develop and maintain open lines of communication with management, leadership and team members, fostering a collaborative and inclusive work environment
- Maintains a clean and presentable appearance, values professional presentation.
Requirements:
- At least 2 years of relevant restaurant experience
- Must be 18 years of age or older
- Must be able to pass the IOWA Program for Alcohol Compliance Training
- Prolonged periods of standing and walking
- Must be able to lift and carrying trays or other items up to 40lbs
*30hop is an Equal Employment Opportunity employer.
Salary : $45,000
