What are the responsibilities and job description for the Restaurant Technology Support Analyst, Burger King position at 3300 Burger King Company, LLC?
Restaurant Technology Support Analyst, Burger King
Apply locations Corp - Miami Corporate Office time type Full time posted on Posted Today job requisition id R1659
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS.
Position Overview :
The Restaurant Technology Support Analyst plays a crucial role in maintaining the overall digital health of Burger King restaurants. This position involves the effective and strategic monitoring of core order injection processes to identify and resolve issues that may cause restaurants to operate below optimal digital health standards.
Role & Responsibilities :
- Drive Innovation and Performance Improvements : Involves generating comprehensive summary statistics to provide a clear overview of performance metrics.
- Develop and Mature Relationships : Maintain and strengthen existing relationships by working collaboratively with supervisors and team members.
- Data Analysis and Process Development : Encompasses applying established procedures and leveraging first-hand knowledge to accurately identify and address problems.
- Project Management and Problem-Solving : Prioritize tasks and execute detailed work plans to ensure project milestones are met.
- Monitor and Improve Performance : Continuously monitor and drive the reliability, availability, and overall digital performance of restaurant health systems.
- Effective Communication and Leadership : This includes listening actively to peers and supervisors, responding by sharing operational information in a logical, clear, and coherent manner.
- Work Management and Training : Encompasses creating comprehensive trainings and documentation that outlines procedures in detail.
- On-Call and Weekend Support : Responsibility includes providing on-call and weekend support to ensure continuous team engagement and operational stability.
- Industry Insight and Knowledge Sharing : Requires a deep understanding of RBI's vision and an awareness of the key participants, practices, and trends within the QSR industry.
Qualifications :
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations.
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Salary : $40
