OVERNIGHT SECURITY GUARD @ SHERATON VBO

Full Job Description

Position Title: Overnight Security Guard @ Sheraton Virginia Beach Oceanfront

Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.

We value teamwork, pride of ownership and are passionate about serving our guests with warmth and hospitality.

We are looking for a professional Security Guard to join our team to embrace those values.

Position Overview:
The Hotel Security Guard is responsible for maintaining a safe and secure environment for guests, employees, and property within the hotel premises. They monitor activities, patrol designated areas, and respond to security incidents to ensure the safety and well-being of all individuals and assets.

Job Functions:

• Security Patrols:
  • Conduct regular patrols of the hotel premises, including guest floors, lobby areas, parking lots, and other designated areas.
  • Monitor surveillance cameras and security systems to detect and deter suspicious activities or unauthorized access.
  • Remain vigilant and alert to potential security threats or safety hazards.
• Access Control:
  • Control access to the hotel by monitoring entrances, exits, and access points.
  • Verify the identity of individuals entering the premises and ensure that only authorized personnel and guests are granted entry.
  • Enforce hotel policies regarding visitor registration, guest check-in, and key card access.
• Guest and Employee Assistance:
  • Provide assistance and support to guests and employees in need, including escorting guests to their rooms or vehicles, providing directions, and responding to inquiries.
  • Assist with guest room lockouts, lost items, or medical emergencies as needed.
  • Serve as a point of contact for guests and employees to report security concerns or incidents.
• Incident Response:
  • Respond promptly to security incidents, disturbances, or emergencies such as fights, medical emergencies, or fire alarms.
  • Assess the situation, take appropriate action to de-escalate conflicts or hazards, and alert emergency responders or law enforcement if necessary.
  • Document security incidents, observations, and actions taken in detailed incident reports.
• Risk Management:
  • Identify potential security risks or vulnerabilities within the hotel premises and report them to management.
  • Implement security measures and protocols to mitigate risks and enhance safety.
  • Conduct security assessments and inspections to ensure compliance with safety and security standards.
• Collaboration and Communication:
  • Collaborate with hotel staff, management, and external partners such as law enforcement agencies or emergency services to address security concerns and coordinate response efforts.
  • Communicate effectively with guests, employees, and other stakeholders to provide information, instructions, and assistance as needed.

Qualifications

• Experience in a hotel or related field preferred but not required
• Prior experience as a security guard or law enforcement preferred but not required
• High school diploma or equivalent.
• Physical stamina and ability to stand, walk, and lift objects for extended periods.
• Professional appearance and demeanor.
• Customer Focus: Passion for providing excellent customer service and creating memorable dining experiences for guests.
• Strong work ethic and willingness to learn and adapt in a fast-paced environment
• Communication Skills: Clear and effective communication skills, with the ability to interact professionally with guests and team members.
• Attention to Detail: Strong attention to detail and accuracy
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
• “TOP” Requirement
  • TEAM UP: Be golden, collaborate and help others succeed
  • OWN IT: Be a role model, embrace responsibility and keep learning
  • PASSIONATELY SERVE: Be Positive, care deeply and create memories.

Benefits

• Competitive pay
• Full-Time associates are offered insurance coverages, 401K match, PTO, and Paid Holiday Time.
• Employee discounts at our branded hotels.
• “SHAMIN PERKS” - various discounts i.e. gym membership, rental cars, attractions and many more.

Advancement and Growth
We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. With 76 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine. Join us and be part of a company where your potential is limited only by your ambition

About Us:
In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.