Cultural Navigator - East African language

Job Description

Job Description

Purpose of position is to create trusted relationships with East African Families to provide resource navigation and community education and outreach in Scott County with a focus on delivering safety and stability that improves lives. Part-time at 20 hours per week. Position is Benefits Eligible for medical, dental and vision insurance options, employer matching retirement account, paid vacation, sick and safe time and flexible holiday hours. Position works on-site at Scott County Family Resource Center locations and within the community.

• Demonstrate commitment to the agency’s mission statement and core values at all times. The mission statement is “360 Communities delivers safety and stability that improves lives.”
• Follow mandated reporting laws for child abuse and neglect.
• Work cooperatively and professionally by building trusted relationships with community partners, Scott County staff and families to successfully meet the needs of the families coming to the Scott County Family Resource Center (FRC) locations.
• Assess holistic needs of families and provide resource navigation based on family identified needs through connecting to culturally appropriate services on a referral basis (this may include, but is not limited to housing resources, financial assistance resources, county social services, education, employment etc.). Facilitate access to services in support of individuals and families.
• Provide language translation / language access services to East African families accessing the FRC.
• Provide application assistance as requested by families.
• Assist in filling out forms related to school, healthcare, job applications, housing, etc…
• Ensure seamless referral communication with other Scott County FRC programs
• Identify service barriers and work to remove them through engagement of the community and linking to formal and informal supports. Help families in establishing social connections.
• Collect data and maintain accurate records for statistical, evaluation and funding purposes.
• Participate in the development, coordination, and implementation of community building events that promote education and awareness of FRC programming.
• Attend and actively participate in 360 Communities team meetings, trainings and all-staff events.
• Perform other duties and assume other responsibilities as the need is apparent or as requested or delegated.

Qualifications

Education and / or Experience :

20 hours per week. Mainly day shift hours. Is benefits eligible