What are the responsibilities and job description for the Inside Sales Representative position at 360 Energy Solutions LLC?
ROLE SUMMARY: This position is responsible for establishing rapport with new customers and nurturing relationships with long-term customers by assisting them in developing solutions to meet their needs.
ESSENTIAL DUTIES:
• Provide immediate response to any sales inquiry from customers or prospects.
• Discuss features and benefits of products and services offered.
• Source parts for scope of work and determine labor hours required.
• Prepare detailed and descriptive written proposals.
• Communicate parts sourcing research to procurement.
• Create customer work order including tasks and parts required.
• Coordinate with procurement and service to ensure expediency and customer satisfaction.
• Provide follow-up and superior customer service.
• Efficiently use computers, databases, and software programs to provide fast responses to customers.
• Sell Preventive Maintenance Contracts.
• Develop strong working relationships with customers to ensure long-term, repeat business.
• Additional duties as assigned.
REQUIREMENTS/EXPERIENCE:
• Industrial/Commercial Generator experience.
• Must be a self-starter and able to work independently.
• Good mechanical knowledge of generators and transfer switches.
• Computer skills to include use of Excel, Word, PowerPoint, and Email.
• Ability to read and interpret detailed scope of work required.
• Ability to call on customers professionally and in a timely manner.
• Must work well with others and possess good people skills.