Office Assistant

Since 2007, Precision Dip Coating has specialized in coating and molding services that add color, cushion, texture, and safety to various products. At our manufacturing facility in Waterbury, CT, we offer in-house design and development, value added services, and supply chain solutions that save our customers time and money. 

Why Work With Us:

• Starting hourly rate of $20-$25 (or higher based on experience, knowledge, and overall fit)
  
• Matching 401k plan of 100% on the first 3%, then 50% on the next 2%
  
• 2 weeks of paid vacation and 4 personal days to start
  
• Small company environment where you can have a significant impact and real opportunity for growth, including the opportunity for future advancement into an Office Manager position.
  

The Position:

Reporting to the Office Manager, the Office Assistant provides essential administrative support to ensure the efficient operation of the office. This role involves handling a wide range of tasks, including managing office supplies, answering phones, scheduling appointments, and assisting with basic clerical duties. The Office Assistant plays a key role in creating a productive and organized work environment.

Responsibilities include:

• Enter customer orders into the company’s online software system and prepare packages for production, ensuring all necessary details are included.
  
• Ensure accuracy of all work order information before it is sent to production, preventing delays or errors.
  
• Answer incoming calls and emails from customers, vendors, and other departments, providing prompt and professional assistance or directing calls as needed.
  
• Follow up with customers regarding late payments or overdue invoices. Record and track communication regarding payment statuses.
  
• Log delivery status into the On-time/Late Delivery Log to monitor performance and track delivery timelines.
  
• Maintain organized records of orders, customer interactions, and related documents for easy access and retrieval.
  

About You:

• High school diploma and a minimum of 3 years experience within a similar role. Bookkeeping experience is highly preferred and experience in a manufacturing job shop is a bonus!
  
• Excellent computer skills, including QuickBooks, MS Office (particularly Excel & Word), and basic Math skills
  
• Familiarity with MRP systems 
  
• Strong communication, interpersonal, and organizational skills
  
• Responsible and reliable and has a friendly demeanor, solid work ethic, and desires to become an asset to the company
  

If you’re a hard-working, team-oriented, and reliable individual who would like to join a small yet stable company, we want to hear from you! Learn more about us at www.precisiondipcoating.com.