Referral Development Coordinator

360 Supports, LLC, with its main office in Alexandria, VA, is looking for a stakeholder liaison and out-reach coordinator that leads by example in creating and maintaining a highly ethical atmosphere by attracting persons and families who deal honestly in every interaction as we focus on providing cutting-edge support services to those we support. The incumbent will manage the business growth efforts by bringing professionalism to home support and integrity to business in the community as we work with referral sources, clients, and government agencies. He/she shall also serve as an interventionist on assignments pertaining to agency growth efforts from hierarchy. He/she must be open to learning new tools and engaging in assignments that facilitate our operations with the ultimate goal of providing excellent support to persons in our caseload.

The ideal candidate must have excellent verbal and written communication skills. If you are a friendly, qualified, and enthusiastic individual looking for a potential long-term career opportunity with increasing benefits, we encourage you to consider applying for this position.

Key Duties

· Acting as a liaison officer between the Agency and the person/public

· Weekly or bi-weekly rendition of marketing plan and goals to hierarchy

· Answering phone or responding to emails when necessary and using excellent customer service manners

-Representing 360 Support inc at meetings and reporting to management on action items issuing from the meetings

-Obtaining referrals for our supportive services through field contacts and marketing. The ideal candidate will build relationships with social workers and/or support coordinators, social adult day centers, etc.

· Create and Develop Marketing strategies; Establish relationships with different referral sources

· Generate quality referrals. Generate a minimum of 3 long term support clients per month

· Generate home care patient referrals from existing and potential accounts.

· Collaborating with the QDDP and/or Management to ensure person/family timely supervisory visit

· Assisting individuals when necessary, making biweekly courtesy calls to individuals, and filing call logs.

-· Other assignments that may be deemed invaluable to agency operations by management.

Qualifications

· Strong organization skills, able to multi-task, and ability to manage time to meet frequently changing deadlines in a fast-paced environment

· Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress; administrative experience; health care and/or home support experience preferred

· Excellent telephone skills; Highly professional and dependable

· Proficient computer and Internet skills, including Microsoft Office suite, Therap, G=Drive, and other tools.

Experience:

· staffing: 1 year (Required)

· Professional office: 2 years (Required)

· Sales: 2 years (Preferred)

· In-home support: 3 years (Preferred)

License:

· CPR (Required)

Education:

· High school diploma or GED

· Bachelors or Associate Degrees (Preferred)

If you have homecare experience and feel you meet the requirements above, please feel free to apply, You may also check us online for additional information at 360supportinc.com

Job Type: Part-time

Pay: From $21.97 per hour

Expected hours: No more than 24 per week

Benefits:

• Referral program

Work Location: Hybrid remote in ALEXANDRIA, VA 22306

Salary : $22