What are the responsibilities and job description for the Cashier/Customer Service position at 365 Fast Mart?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while handling transactions efficiently. Your ability to communicate effectively and maintain a positive attitude will be key in ensuring a pleasant shopping experience for our customers.
Responsibilities
- Greet customers warmly and assist them with their inquiries.
- Process transactions accurately using the Point of Sale (POS) system.
- Handle cash and credit transactions with precision and integrity.
- Maintain an organized checkout area and ensure it is well-stocked with necessary supplies.
- Assist in restocking shelves and managing inventory as needed.
- Conduct product demonstrations to enhance customer engagement and sales.
- Provide information about products, promotions, and store policies to customers.
- Address customer complaints or concerns promptly and professionally.
- Uphold company standards for cleanliness and organization throughout the store.
Skills
- Strong retail sales experience with a focus on customer satisfaction.
- Proficient in basic math skills for accurate cash handling.
- Familiarity with stock management and inventory control processes.
- Experience with cash handling procedures, including balancing registers at the end of shifts.
- Ability to conduct engaging product demos that encourage sales.
- Comfortable using POS systems for transaction processing.
- Bilingual skills are a plus, enhancing communication with diverse customer bases.
- Excellent phone etiquette for handling inquiries over the phone when necessary.
- Strong communication skills to effectively interact with customers and team members.
Join us in creating a welcoming environment where customers feel valued and appreciated!
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $13