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Electro-Mechanical Technician (Automation Engineer Senior Analyst)

390 Cigna-Evernorth Services Inc.
Tempe, AZ Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 3/27/2025

Help us architect our future. Be a leader of leaders. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have a premium-brand regional or director-level experience? If so, prepare to innovate, create and inspire.

The Automation Engineer Senior Analyst is primarily responsible for conducting advanced repair and maintenance of automated equipment including, Electrical Controls, Robot Programming, and PLC Programming, in a high volume Pharmaceutical production environment.

Cigna is a global health service company dedicated to helping the people we serve improve their health, well-being, and peace of mind. But we don’t just care about your well –being, we care about your career health too. That’s why when you work with us, you can count on a different kind of career – you’ll make a difference, learn a ton and share in changing the way people think about healthcare.

Shift schedule: Monday to Thursday 2:30pm - 1:00am

Responsibilities

  • Performs advanced level maintenance and service on automated equipment by using and understanding electrical, mechanical, and pneumatic drawings and schematics, and using special test equipment and tools.
  • Maintains the reliability of the pharmacy automation equipment as well as the building utility systems and facility infrastructure equipment.
  • Interprets reporting system output and takes appropriate action to permanently remove root cause issues.
  • Utilizes knowledge and skill to monitor and improve the Mean Time Between Failures (MTBF) of the electro-mechanical equipment, and the MTBF of the supporting software control systems.
  • Troubleshoot, service, install and repair automated production equipment, to include, electrical, robotic programming, electrical controls, and PLC programming.
  • Responsible for the technical support of robot and PLC based hardware and software.
  • Execute preventive, corrective, and emergency work orders.
  • Through the direction of developers and production engineering, implement new ideas and processes.
  • Recommend alterations to developers and designers to improve the quality or performance of processes and/or machines.
  • Observe system for degraded performance using routine inspections, maintenance rounds, and diagnostic equipment.
  • Make short term corrections as required and report findings to the computerized maintenance management system.
  • Use a computerized maintenance system to monitor pharmacy equipment performance.
  • Senior point of contact responsible for junior-level technician tasks to include preventive maintenance, equipment modifications, upgrades and installs reports and spare parts inventory.
  • Working with developers and vendors provides expert judgment and analysis for the design, development, and implementation of technical products and systems.
  • Interpret the output of the reporting systems and take appropriate action that will result in the removal of the root cause problem from the system on a permanent basis.
  • Document all emergency, corrective, and preventive maintenance work via work orders associated with Computerized Maintenance Management System (CMMS - MAXIMO).
  • •Operates on-site in an on-call capacity possibility working 1st or 2nd shift.

Qualifications

  • High School Diploma; Associates or Bachelor’s degree preferred.
  • 6 years of experience in a related field.
  • Mechanical experience related to automated equipment.
  • Must have experience working in high volume production or pharmaceutical environment.
  • Proficient with RS Logix applications including Device Net and Control Net and training in OSHA safety guidelines 1910.
  • Documented training in team building.
  • Root Cause Analysis training a plus.
  • Ability and willingness to work evenings and weekends as needed.
  • Ability to occasionally travel to other sites and ESI facilities.
  • Knowledge of the roles within a total quality team and ability to lead a group focusing on root cause analysis.
  • Competent use of all tools and procedures needed to repair precision electro-mechanical machinery successfully the first time.
  • Practical knowledge of preventive and predictive maintenance systems, Computerized
  • Maintenance Management Systems (CMMS) to report and follow-up on maintenance procedures and work orders.
  • Ability to troubleshoot complex computer-operated electro-mechanical equipment
  • PLC’s, I/O and field devices; repairing, setting up, adjusting and tuning mechanical systems and pneumatic or hydraulic systems.
  • Advanced experience with Verint V15 Recording and Analytics Suite.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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