Housekeeping Supervisor

Organizational Structure:

Department: Operations

Reports To: General Manager

Supervision: Housekeeping Associates

Pay Structure: Hourly, Paid Bi-weekly

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

Position Overview:

The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met. They assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests.

Essential Job Functions:

Schedule room and cleaning assignments to ensure proper coverage.

Inspects all assigned rooms and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.

Provide efficient and objective feedback to room attendants to drive efficiency and quality within the housekeeping department

Ensure that all associates have proper supplies, equipment, and uniforms including nametags and designated PPE.

Trains associates on safety standards and enforces those standards consistently. Identifies associates engaging in unsafe behaviors and retaining them appropriately.

Completes accident investigations and takes steps to prevent future accidents

Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning

Verifies and updates the status of discrepant rooms throughout the shift

Perform opening and closing shift duties.

Notifies maintenance department of maintenance repairs necessary

Monitor cleanliness of hotels including parking lot and exterior entrances.

Available to work nights, weekends, and holidays as needed.

Other duties as assigned.

Top Requirements:

Team Up: Be Golden, Collaborate and Help Others Succeed.

Own It: Be a role model, Embrace Responsibility and Keep Learning.

Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

• High school diploma, GED certification or equivalent experience preferred.
• Must have basic Reading, Writing, and Math skills.
• Must have reliable transportation to and from work
• Customer Service Skills required.
• Prioritization and time management skills required.
• Must have a strong attention to detail