What are the responsibilities and job description for the Genesys Cloud CX Architect position at 3Core Systems, Inc?
Job Details
3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost efficient and Competitive Solutions and Resources.
3Core Systems is looking for Genesys Cloud CX Architect for one of our clients in Newark, NJ (3 days onsite)
Position: Genesys Cloud CX Architect
Location: Newark, NJ (3 days onsite)
Duration: 12 Months
Description:
Requirements:
- Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect.
- Thorough understanding of Genesys Framework, Integration with internal and external components.
- Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.
- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
Please send your resumes to:
Contact: (630) 748-8800 EXT: 105 (Vijay)
Regards,
Recruiting Team
3Core Systems Inc
9101 Burnet Road, Suite 207, Austin, TX 78758
URL:
3Core Systems, Inc
Web:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
