What are the responsibilities and job description for the Senior Dynamics 365 ERP Technical Specialist position at 3md?
Summary of Position :
This senior-level position supports the company's Microsoft Dynamics 365 Finance & Operations (F&O) Enterprise Resource Planning (ERP) environment and its integrated third-party applications. The Senior D365 ERP Technical Specialist collaborates with cross-functional teams and management to develop and implement D365 solution components that address specific business requirements. This role is responsible for delivering comprehensive D365 application components, managing integrations, and implementing Microsoft Azure cloud services to ensure optimal system performance and business process efficiency.
Essential Functions :
- Lead the implementation and maintenance of D365 F&O ERP components, providing technical expertise, best practices guidance, and training to ensure successful user adoption and system utilization
- Support and utilize Microsoft Azure solutions, including understanding Azure Data Services, Azure Fabric, and Azure Dataverse, to assist in maintaining data integration and analytics frameworks that support business operations
- Work with Microsoft BI tools to support reporting needs and dashboard creation, contributing to data-driven decision-making processes across the organization
- Design, develop, configure, and test D365 systems prior to deployment, ensuring compatibility with existing D365 implementation elements and maintaining system integrity throughout the integration process
- Manage ongoing system maintenance and performance optimization, including identifying technical issues, implementing solutions, and coordinating application updates to minimize business disruptions
- Oversee user access management and security protocols within the D365 environment, ensuring compliance with organizational security standards and best practices
- Stay current with Microsoft Dynamics ERP technological advances, Azure cloud services, and industry standards to provide strategic recommendations for software and hardware investments that enhance system capabilities
- Facilitate effective communication between technical teams and business stakeholders, conducting requirement gathering sessions and developing comprehensive implementation plans that address business needs
- Create and maintain technical documentation, including knowledge base articles and system standards, ensuring alignment with IT governance frameworks and accessibility for end-user consumption
- Lead system testing initiatives, including decision process validation, scheduling, and production deployment planning to ensure successful implementation outcomes
- Support data integration processes between D365 F&O and other business systems, working with Azure services to maintain efficient data flow and system interoperability
Competencies :
Work Environment :
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers / clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and / or to other offsite buildings for various project needs.
Required Education and Experience :
Qualifications :
AAP / EEO Statement :
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
