What are the responsibilities and job description for the Healthcare Patient Customer Support position at 3PL Vision LLC?
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Job Summary
Serves as primary point of contact for access to academic medical centers and Health Sciences Campus.
- Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.
- Responds to basic inquires and refers other inquires to appropriate medical personnel.
- Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.
- The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility.
- The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed
Company description: 3pl Vision boasts over two decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defence, Energy, Retail, Telecom, Manufacturing, and Engineering.
Job Type: Contract
Pay: $26.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $26