What are the responsibilities and job description for the Print Support Specialist position at 3PL Vision LLC?
Title: Print Support Specialist
Work Location: Lincoln, NE 68506
Shifts Available: Mon to Fri, 7.30 am to 4.30 pm (40 hrs./week)
Job Type: Temp to full time
Job Requirements:
- Customer service-oriented personality w/good technical & mechanical aptitude. They will be walking and lifting (up to 50 pounds.)
Job Responsibilities :
- Monitoring, responding to, and clearing printer service requests via Service Now software, Microsoft 365 suite usage, customer/end user communication, supply ordering, and printer repair/swapping/triage.
- Responsible for the daily support of site-specific network and workstation printers.
- Responds to customer requests for technical support and training with the focus being on customer service. Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician
Company description-3pl Vision boasts over two decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defence, Energy, Retail, Telecom, Manufacturing, and Engineering.
Job Type: Contract
Pay: $23.68 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $24
