Background Check Specialist

We are currently seeking full time background check specialist to join our growing team.

This position is responsible for providing accurate background check information to our clients.

Qualifications: Essential Duties and Responsibilities:

Perform record research through various court access systems

Review and analyze court data, identifying key information and entering it into a common format

Contact clerk of court and other agencies via telephone as needed to obtain and/or confirm case information

Review your own work and that of Court Research team members to assure accuracy in search criteria and data entry

Develop knowledge in the following areas:

• Definition of Consumer Reporting Agencies (CRAs)
• Compliance issues related to the Fair Credit Reporting Act (FCRA), disclosure and authorization forms
  • Consumer information disclosure regulations and guidelines
• Definition of Primary Source Verification (PSV)
• Definition of Personal Identifying Information (PII)
• Understanding of 3rd Degree Screening products, services, and Mission, Vision, Values
• Consumer report activity and workflow
• Maintain customer service and quality standards at all times
• Perform miscellaneous job-related duties as assigned
• Internal and external database applications

Knowledge and Skills:

• Excellent written communication skills (spelling/grammar)
• Demonstrated ability to complete sequential tasks in an efficient and accurate manner
• Ability to work in a fast paced atmosphere with a fluctuating workload
• Work independently and/or in a team environment as needed
• Data entry/word processing skills and a high degree of comfort navigating the internet and using web-based applications
• Typing/keyboarding skills of at least 35 words/minute
• Ability to speak clearly and effectively, primarily 1:1 over the phone or a video call
• Ability to accurately perform data entry tasks
• Ability to prioritize workflow and work independently
• Ability to prepare routine administrative paperwork
• Ability to frequently operate a computer, keyboard, and phone
• Ability to protect applicant data
• Knowledge of customer service standards and procedures
• Knowledge of basic gmail and zoom products
• Knowledge of basic Keyboarding and multi-screen point-click functionality

Working Conditions and Physical Effort

This is a primary computer based desk position. Ability to stay on task, and multitask, in office work environment. Close detail work requiring visual acuity. Sedentary, sitting, walking.

Education and Experience:

High School education is required

Coursework toward an Associates or Bachelors Degree in Criminal Justice, Paralegal Degree or other related field preferred but not required.

Knowledge of criminal court processes and terminology will be an asset to this position.

Previous data entry experience

Important Disclaimer Notice

The job duties, elements, responsibilities, skills, function, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.