Assistant General Manager

3rd Shot Pickleball is Longmont’s first indoor pickleball facility! We also have a bar and permanent CHUBurger food truck.

The Assistant Manager will be responsible for overseeing daily operations of the pickleball facility and bar, ensuring exceptional customer service, managing staff schedules, and maintaining inventory. Additional duties include coordinating events, handling customer inquiries, and assisting in developing pickleball programming. The Assistant Manager will work closely with the General Manager to achieve business goals and enhance the overall guest experience.

Duties and Responsibilities:

Pickleball Operations:

• Customer Service: Interact with players to ensure a positive experience, address concerns, and enhance the overall customer experience.
• Facility Management: Oversee front desk staff, ensuring smooth operations, court reservations, and event execution.
• Event Support: Assist with tournaments, leagues, and other events, ensuring smooth execution and player engagement.
• Cleanliness and Maintenance: Maintain a clean and organized facility
• Court Reserve System: Be knowledgeable in and proficient with the court reservation system, including developing new pickleball programming.

Bar Operations:

• Staff Management: Supervise bar staff, ensuring adherence to policies, standards, and procedures.
• Inventory Management: Monitor and manage bar inventory, ensuring adequate stock levels and minimizing waste.
• Customer Service: Provide excellent customer service at the bar, ensuring a positive experience for all patrons.
• Compliance: Ensure compliance with all local, state, and federal beverage and liquor laws.
• Training: Train bar staff on cash handling, liquor control, and customer service.

General Management:

• Problem Solving: Identify and address issues promptly, ensuring smooth operations and a positive experience for all.
• Communication: Communicate effectively with staff, management, and customers.
• Financial Management: Assist with managing club revenue and expenses.
• Reporting: Report problems, solutions, and relevant information to the manager as needed.

Qualifications

• Strong leadership and team management skills
• 3 years of experience in customer service and hospitality
• Excellent communication and interpersonal skills
• Availability to work nights and weekends
• Organizational and multitasking abilities
• Knowledge of inventory management and scheduling
• Basic understanding of marketing and promotional strategies
• Ability to work well under pressure and in a fast-paced environment
• Bachelor's degree in Business, Hospitality Management, or related field is a plus
• Experience with event coordination is beneficial

If you are organized, customer-focused, and enjoy working in a fast-paced environment, we would love to have you join our team!

Please send a resume to to apply.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Work Location: In person

Salary : $20 - $25