What are the responsibilities and job description for the Front Desk/Bartender position at 3rd Shot Pickleball?
Position Overview
We are hiring a friendly and organized Front Desk/Bar person to join the team at our indoor pickleball club. This position is a combination of a receptionist and a bartender and will interact with guests, answer the phone, respond to emails, and serve drinks/food. The ideal candidate will have excellent communication skills, a welcoming demeanor, the ability to keep an eye on a few things at once, and some familiarity with pickleball.
Responsibilities
- Greet members and guests in a friendly and professional manner.
- Provide information about club facilities, programs, and membership options.
- Handle phone calls, emails, and inquiries promptly and efficiently.
- Register players for classes, leagues, and tournaments using our club management software.
- Maintain cleanliness and organization at the front desk and lobby area.
- Assist in maintaining inventory of retail items and processing sales transactions.
- Coordinate court reservations and manage the schedule using our booking system.
- Ensure compliance with club policies and procedures.
- Assist with special events, promotions, and other club activities as needed.
- Collaborate with other staff members to ensure a positive and enjoyable experience for all club members and guests.
- Help guests with alcohol and food purchases
- Make and serve alcoholic beverages for guests including cocktails, canned beverages, wine, and pouring draft beer.
Qualifications
- Prior experience in customer service or hospitality industry preferred - especially restaurants/bars.
- Knowledge of pickleball or a willingness to learn about the sport.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Strong computer skills and experience using computers.
- Ability to learn multiple new software programs quickly
Physical Requirements
- Ability to stand, sit, or walk for extended periods of time.
- Lift and carry up to 40 pounds occasionally.
Benefits
- $15/hr wage tips commission.
- Opportunities for professional development and advancement within the club.
- Complimentary club membership and discounts in the bar and pro shop.
- Fun and supportive work environment within a growing pickleball community.
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15 - $20