What are the responsibilities and job description for the Outside Sales Representative position at 4 Horn Power & HVAC?
JOB TITLE: Outside Sales Representative (OSR)
PRIMARY FUNCTION:
The basic function of the Outside Sales Representative is to establish and maintain relationships with customers in the field and work locations. This position applies to active sales techniques and coordinates sales support efforts with other members of the Company to ensure customer satisfaction to reach profitability goals set by management.
PRIMARY DUTIES:
- Work with Sales Coordinators and Branch Mgmt. with the coordinating of all HVAC and Generator equipment (and equipment accessories) inventory, deliveries, and pickups
- Represent the company in the field by determining customer needs, delivering quotes, and supplying technical assistance ensuring the desired image is maintained as a quality supplier of equipment and service
- Promote new business through daily contact with customers, ascertaining their needs, soliciting feedback on satisfaction, through both follow up and follow through
- Promote additional sales and provide product support to existing customers, through both follow up and follow through, maintaining an up-to-date customer database
- Manage established procedures to ensure Company standards are maintained through Company and client policies and procedures including, but not limited to, safety, sales processing, and confidentiality
- Maintain professional and ethical business relationships with all customers and co-workers following the established company policies and procedures
- Continuous growth in knowledge of Company products, inventory, pricing and delivery capabilities
- Produce all required paperwork and reports accurately, completely, and in a timely manner
- Ensure sales revenue, profit margin, and customer objectives are met on a monthly, quarterly, and annual basis
- Ensure that weekly call sheets are maintained and given to the Sales Manager
- Participate in weekly and quarterly sales meetings, providing competitive information and local industry trends
- Perform other task and duties as assigned by Management
EDUCATION, KNOWLEDGE, COMPETENCIES & SKILLS REQUIRED:
- Must have a Bachelor's degree and/or equivalent sales experience
- Must have a valid driver’s license and clean driving record
- Must be able to travel locally and regionally
- Must have solid organizational and time management skills
- Must have excellent communication and listening skills
- Must be able to work independently, and in a team environment, to prioritize and accomplish goals
- Must have solid computer skills
- Preferably have knowledge of company industry, products, and markets
- Preferably have 3 to 5 years of outside sales experience
4-Horn Power & HVAC is an Equal Opportunity Company.
