Receptionist/Patient Coordinator

Summary

As a Receptionist/Patient Coordinator, you will be essential in delivering outstanding patient service and managing the front desk operations of our medical facility. Reporting to the Office Manager, you will utilize your core skills in medical administrative support and clerical tasks to ensure smooth patient flow and accurate medical record management. Your premium skills in EHR systems and medical terminology will enhance patient interactions and streamline processes. Additionally, your relevant experience in customer service and multi-line phone systems will contribute to a welcoming environment for patients and staff alike. Join our team to make a meaningful impact in healthcare.

Qualifications

• Proven experience in medical administrative support and front desk operations
• Proficient in managing medical records and patient service
• Strong computer skills, including knowledge of EHR systems such as Fusion Web Clinic and Availity
• Strong social skills that support conflict resolution, build team and patient rapport, and facilitate community and client trust.
• Familiarity with HIPAA regulations and medical terminology
• Excellent customer service skills and ability to handle multi-line phone systems
• Background in clerical duties and office management in a healthcare setting

Responsibilities

• Greet and assist patients upon arrival, ensuring a welcoming environment.
• Manage patient scheduling and maintain accurate medical records in compliance with HIPAA regulations.
• Handle incoming calls and inquiries, providing excellent customer service.
• Coordinate office management tasks, including filing and managing medical terminology.
• Support administrative functions at the front desk, addressing conflicts and ensuring smooth clinic operations.
• Utilize computer skills to maintain electronic health records and assist with medical collections and client pre-authorizations, as needed.

Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Uniform allowance
• Vision insurance

Medical Specialty:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Clerical: 1 year (Required)
• Medical billing: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Muskogee, OK 74403 (Required)

Ability to Relocate:

• Muskogee, OK 74403: Relocate before starting work (Required)

Work Location: In person

Salary : $13 - $16