Intermediate Licensing Compliance Coordinator

Position Title:  Intermediate Licensing Compliance Coordinator (Non-LO-No Consumer Contact)                

Department:  Licensing Compliance                                                                         Job Status:  ­­­­­­­­­­­­­­­­­­Full Time/Salary                                                                               

Reports to:  Intermediate Licensing Compliance Supervisor                          Amount of Travel:  Some

Vanderbilt Mortgage and Finance, Inc. (VMF) was established in 1974 and currently services over 150,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce.  Furthermore, we are financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services, and a coast-to-coast presence.  We are professionally strong, from entry level to more experienced positions, we are actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success. You will enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work-life balance.

The Intermediate Licensing Compliance Coordinator is responsible for protecting the company by researching, tracking, facilitating, and leading Federal and State moderately advanced examinations. This role reports to the Intermediate Licensing Compliance Supervisor and educates departments on Federal and State regulatory requirements in addition to recommending or implementing process improvements. The individual will be tasked with the maintenance of higher complexity reporting obligations for all company and branch licenses, ensuring adherence to Federal and State regulatory compliance standards. In addition, the individual will be responsible for building complex queries, data analysis, and manipulating as needed to satisfy regulatory requests.

Federal and State Examinations

• Facilitates and coordinates regulatory compliance information requests for Federal and State regulatory moderately advanced examinations.
• Investigates Federal and State guidelines, policies, definitions, and prior examination findings. Coordinates with business department managers to research and resolve any examination findings, as well as monitoring implementation for any required corrective action.
• Collaborates and communicates with Federal and State regulators.
• Compiles examination findings and any applicable responses to reports of examination into a formalized written response for the Federal or State agency. Responses require statutory research, collaboration with department managers, and professional writing. Upon completion will collaborate with the Corporate Legal Department to ensure response accuracy.
• Procures data from various departments for Federal and State questionnaires.
• Develops queries, manipulates data to necessary format, validates and analyzes data, implements process improvements, and trains on subject matter.
• Works with stakeholders to implement compliance driven requirements based on licenses maintained and regulatory guidelines.
• Facilitates an examination audit close out process to verify that corrective action is completed and any on-going corrective monitoring process has been established as applicable.
• Maintains and works with applicable groups to enhance External Access Client (EAC) portal to better streamline accuracy and efficiencies with Federal and State Regulators.

Filing of Quarterly and Annual Reports

• Audits prior to submission, and files state required Nationwide Mortgage Licensing System (NMLS) Quarterly Mortgage Call Report, North Carolina Quarterly Report, for both Vanderbilt Mortgage and Silverton Mortgage Division.
• Audits prior to submission, and files state required reports that encompass higher level of complexity as well as risk.
• Facilitates ongoing communication with business Executives, Senior Management, Department Managers, Vanderbilt Mortgages Tech team, and Special Projects individuals regarding Federal and State requirements, programming updates/changes, and enhancements for changing business needs.
• Audits reports with a comparison of Home Mortgage Disclosure Act (HMDA) data and verifies application and loan level information, as well as research any discrepancies on various Federal and State reporting.
• Completes Annual reports including but not limited to business volume, as required by applicable Federal and State regulatory agencies, pertaining to licensed activity, including Silverton Mortgage division where applicable.
• Builds specialized reports that require comprehensive data analysis.
• Assists with research of Federal and State regulatory changes and statutes for license coverage, as well as assists with implementation and audit of the applicable changes.
• Identifies and defines processes as new guidance is received by Federal, State, City, and County agencies.

Federal and State Compliance

• Supports Senior Management, and Department managers to drive system programming changes that support consistency regarding compliance.
• Files confidential company and personal information with Federal and State Regulatory authorities as required.
• Updates Licensing Compliance Coordinators with annual reports, NMLS Filings, and renewals as needed.
• Maintains audit response database for previous Federal and State examination responses.
• Facilitates Company Audit Results to track exam and report of examination progress.
• Assesses Company Licensing Coverage List for licenses held.
• Collaborates with stakeholders on implementation of compliance driven requirements based on reporting needs.
• Assists with and/or completes compliance monitoring reviews, as assigned.

Other duties as assigned

This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.

QUALIFICATIONS:      

• Bachelor’s Degree in related field required.
• 2 years of business-related experience required.
• Must be willing to travel around 5% of the year or more as needed.
• Working knowledge of loan applications, closing, and servicing documents as well as financing terminology.
• Ability to research, build, and run queries and logically understand query definitions and analyze data effectively and efficiently in Sequel Viewpoint and the Enterprise Data Warehouse (EDW) required.
• Proficiency in Microsoft Word and Excel, including formulas and features.
• Ability to communicate effectively and efficiently via phone, email, and person to person.
• Works with all levels of organization utilizing superior communication and technical skills.
• Gather facts accurately, analyze causes, evaluate alternative solutions, and arrive at sound conclusions on action to be taken.
• Great attention to detail, organizational skills, and time management.
• Ability to manage multiple deadlines, complete tasks on time, and follow-up as needed.
• Candidate must be professional, well-organized, thorough, committed, urgent, and a resourceful problem solver who possesses a great attitude and a creativity to notice and remedy areas of opportunity with respect to process improvement.
• Ability to work in a team environment.
• Candidate must be a self-starter requiring minimal supervision and have excellent communication skills.

PHYSICAL DEMANDS:

• Must be able to remain in a stationary position 75% of the time.
• Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
• Will be communicating 50% of the time over the phone.
• Must be able to exchange accurate information at all times.
• Must be able to identify and assess account status and determine appropriate process.
• Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.

BENEFITS:

• Medical and Dental Plan with Prescription Coverage and Vision
• Competitive benefits including 401(K) includes 100% company match of the first 4%
• Paid time off days (PTO), maternity/paternity leave, and holidays
• Community involvement including Volunteer Paid Time Off (VTO)
• Tuition Assistance for your first degree
• Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant
• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being
• Collaborative and energetic work environment
• Professional development and promotional opportunities
• Competitive bonus programs

• A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth
• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
• As part of Vanderbilt Mortgage’s commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.
• Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.

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